Operations8

24 minutes ago, AnakinCaesar said:

Wdym? Like OTP, that’s already a feature for a long time…

You are right. I totally missed that. My apologies.

I really love Enpass, have been using it for years. But.. the time has come to add MFA to Enpass

Yes some people see this as a security risk. A password and MFA in same tool, simple solution.. don't use the MFA part then

A lot of the other password managers have had this feature for a while now.

Is this something that is on the roadmap?

 I assume this is possible... right?

i would like to change my registrated email with Enpass, i though this was doable in the app, but this doesnt work.

How can i change my registrated email address?

On several of my systems (Windows 10/11, laptops + desktops) for a while now i noticed that Enpass keeps asking me for the Keyfile location.

The "Remember location of keyfile" option doesnt seem to work.

I have tried this on a clean installed Windows 11 to make sure it wasn't an old / dirty Windows installation issue.

2 hours ago, Abhishek Dewan said:

Hi @all

While we thoroughly investigate this issue on our end, could you please try resetting the PIN and share your findings with us? This information will help us in getting to the root of this concern.

I already changed the pin. I also tried switching between PIN and HELLO.

On 9/1/2023 at 12:51 PM, Abhishek Dewan said:

Hi @Operations8

Thank you for sharing the Items count.

I actually meant 'Autofill using Accessibility' option in the Android version of the app under Enpass Settings -> Autofill.

I turned that on for about a week now, and i still have to unlock the enpass manager. So same problem.

1 hour ago, Abhishek Dewan said:

Hi @Operations8

Our development team is actively addressing the bug; however, they need further details. Could you please verify whether you are utilizing the accessibility service for autofill in Enpass? If not, we kindly request you to enable it and then reattempt to check if the problem is resolved. Additionally, kindly provide the total number of Items saved in the app.

We sincerely appreciate your cooperation in this matter!

Do you mean the "Android Autofill-service"? Answer is yes, i use that.

Total number of items is 345.

2 hours ago, Abhishek Dewan said:

Hi @Operations8

After conducting a comprehensive examination of this matter, we have successfully replicated the bug. Our dedicated development team is actively engaged in resolving this as a top priority. An update containing the necessary fixes will be deployed in the near future. We sincerely value your understanding and cooperation in the meantime.

Abhishek, too be honest is it so annoying i almost moved to a different password manager. But... i have been a happy user until this so i wanted to at least so where this topic would lead.

And i am happy to hear you where able to replicate the problem, and your engagement into my topic/problem also very good.

So i am staying and will wait for the solution

a wise man once said: it is not about the problem, it is about the way you solve it. That is wat people will remember.

in short Thumbs up!

Yes i use a keyfile.

I use only one vault.

I use App version 6.9.0.842 not sure when i updated. Feels like a very long time again.

No special sequence, i have been using it the same way for years. Normal i had to give in my password twice a day (12 hours) but now almost everytime.

You would like a video clip of the Enpass asking for my password? What it does is normal behaviour except for the fact that Enpass asks me for me password almost everytime i need to login somewhere.

Like what? I do use other apps but nothing would be a problem for enpass as far as i know.

My preferred browser is chrome.

5 hours ago, Abhishek Dewan said:

@Operations8

Enpass requires Master Password in the following scenarios (even if the PIN is enabled):

 

·       When the app is closed manually.

 

·       The device is rebooted.

 

·       When too many apps are active in the device background (in this case OS automatically kills some apps to claim memory).

 

·       Similarly, if a user is running the device in power saver mode, or has installed a third-party app that kills background applications.

 

Please check the settings of your device once and look for any third-party applications which may be interfering in this case.

 

Even with no apps in the background it happens. Device is not running power save mode. Like i said been using it like this (same phone) and never been a problem. Has there been an update?

I have set the time out at 12 hours and i use a PIN. This has worked fine for years.

Since a week or so i need to enter my master password constantly. Up to 50 times a day. Starting to get really annoying...

I use a Samsung S22 Ultra. 

App version: 6.9.0.842

Android 13

Battery use app set to unrestricted.

Any ideas?

10 hours ago, Abhishek Dewan said:

Hi @HC289

Welcome to the Enpass Community.

Our dedicated team is still working on resolving this issue. Unfortunately, I cannot provide you with a timeline, however, please know that I closely follow this case and will update you here on this forum regarding a fix. Thank you again for your continued patience.

I understand that it might be a difficult issue and when i reported it about 6 months ago i didn't expect an immediate solution. But after about 6 months there is still not a planning when the solution will become available?

I really like your product and i have installed it at a lot at not so tech savy people (because the program is/was so easy to use), but they / i need a solution. Many of them are old and adding a exclusion and working around it is okee-ish for more tech savy people but for them it is quite difficult.

So in short my question is when can we expect a solution? Looking at the number of topics / posts it seems to be a problem that happens quite a lot.

So thumbs up for the program, thanks in advance and good luck finding/working on a solution!

This issue (sounds the same) has been known here for months. As far as i know there is no solution yet.

I also experience this problem and reported it here.

52 minutes ago, Abhishek Dewan said:

Hi @Operations8

Our team is working on a fix that will be implemented soon in the upcoming Enpass version, but I will not be able to provide any ETA at the moment. Rest assured, I'm closely following this case and will share any news or update regarding a fix on this forum.

As a workaround, for now, you can add the websites on which this issue is occurring to the block list on the Enpass Extension Settings page. Here's how you can do it - 

1. On your browser, go to its Settings → Extensions → Enpass Extension → Details.
2. A new page will open. Please scroll down on that page and select “Extension Options“.
3. On the Enpass Extension Settings page, scroll down to “ Inline Autofill Menu Blocklist“, copy the URL of the webpage where this issue is occurring and paste it in the “ Add URL “ field followed by an asterisk in the end.
   

#SI-2460

Thanks for you answer. But as i posted before, i have to completely disable the Enpass Extension for the website to act normal. Anything else doesn't work.

Is there any news regarding a solution?

On 11/29/2021 at 9:57 AM, Abhishek Dewan said:

Hey @all

We have reproduced this issue on our end, and our tech team is working on getting it resolved. A fix will be implemented soon in the upcoming versions of Enpass. Thank you all for reporting this issue, and we appreciate your patience in the meantime.

#SI-2460

@Abhishek, is there a ballpark estimate when this new version will be ready?

I am a very happy user of Enpass and always recommend it to everyone looking for a password manager, so thumbs up!

But i am having a problem, i think since the latest Enpass update but i am not sure about that. I have been using the Enpass extension with this same website for more than a year so it did work before.

On the website crm.realworks.nl the popups are being blocked / interfered with. (Dutch CRM website for realtors)

What happens is, when i press the arrow which should show a dropdown box with a couple of options the dropdown allow appears for 0.5 sec and is empty.

When i turn the Enpass extension off the problem is gone. Other browser doesn't solve the problem, the only thing that helps is turning the Enpass Extension off.

I have added two pictures, on the first one you have to look close but you can see the outlining of the dropdown box. If needed i could translate the words shown on the pictures but i don't think that is really relevant.