Terry

2 hours ago, Zub said:

Way to go steve64800, I also switched to BitWarden for the same reasons: ENPASS is not enough customer and user centric and lack the daily use projection of a password manager. Too bad....

You just moved your passwords from your own device onto BitWarden's servers. Hopefully they'll remain secure there. The main reason I use Enpass is so my passwords are only on my device, and nowhere else. This sets Enpass apart from the others. The few clicks required to stop Audit is a very small price I'm willing to pay for that.

And Enpass does listen to users: read Pratyush Sharma's post above.

 "I don't see any "View" section in the Settings menu, so I have no idea how I'm supposed to turn it off. "

It's in the top right "hamburger" menu. Very easy to choose what parts of Audit you want or don't want.

On 2/17/2021 at 1:39 PM, steve64800 said:

I started migrating to BitWarden a few hours after Enpass made this dreadful update and I have no intention of staying with Enpass even though it is going to take me days to migrate my and colleagues data over to Bit Warden.

BitWarden stores your data in the cloud! I would much rather take the few easy steps to deactivate Audit in Enpass than trust all my passwords to some else's server! How many cloud based password managers have been compromised the last few years . . .?

I can understand the reactions to the Audit function and banner . . . BUT . . . before criticizing and even leaving Enpass it would be better to look at the different options available. I just did and it changed my initial frustration with this new feature:

• You can exclude any entries in your vaults from being audited by right clicking on the item and checking "exclude from Audit". I marked all my items with Ctr A and removed them with one click.
• Cool: these items are listed in the Audit side bar under "excluded" and can be added later if you change your mind
• In the top right "hamburger" menu you can 1) deactivate the Audit section in the side bar, 2) deactivate the Audit banner at the top of the page, and 3) deactivate Audit as a function - completely or only for old passwords.

Now that I found how I can adjust the Audit function to fit my needs I see it as a valuable addition to Enpass that I can use completely, partially or not at all depending on my preferences.

Summary: by simply excluding items from Audit and deactivating the Audit side bar and banner Enpass looks and acts just like before for those who prefer not to use it. And yet it is available for those who appreciate this added security level. Best of both worlds in my opinion!

@mrSLK

It's not the money, it's the principle: You purchase a program with features you want for a "one time payment" and are promised a "lifetime license". Then a few months later that program is replaced by a new one:

• without the features you originally paid for
• without asking you if you wanted to upgrade
• and the original program is removed from the app store so you cannot go back

Sure, I pay $10 for a lot of things without thinking much about it. But I take it very seriously when I'm promised something and then that promise is broken.

It's about trust, not about the money!

Dear Enpass, in your blog post "Introducing Enpass" you said "beloved Enpassians" would be "blowing you kisses". Do you read these forums? Why has there been no response to the multiple issues pointed out and complaints made:

• Misleading price policy: cancelling features in Enpass 6 which were purchased in Enpass 5 with a "lifetime license" (ex.: Windows Mobile sync)
• Recharging for "Premium features" in Enpass 6 which were previously purchased in Enpass 5 /UWP with a "one time payment" (ex: Windows Hello)
• Claiming that Enpass 6 and 5 are "completely different products" as the reason for new purchase price, and yet not letting us choose between them
• Forced/automatic upgrade without asking permission and with almost no way to downgrade
• No clear warning that the database from Enpass 5 would be overwritten and changed in Enpass 6, rendering it useless for those who find a way to reinstall Enpass 5

Those selling such high impact security software must be trustworthy themselves . . . you have lost that in my eyes. What do you plan to do to try and win it back?

I purchased Enpass UWP for $10 for two reasons:

• Open with Windows Hello
• Sync to my Windows Mobile device

Enpassed promised that those of us who purchased the UWP version would not be disappointed with the update to Enpass 6.

Enpass 6 automatically (without requiring permission) updated and replaced the UWP version. Results:

• I can no longer sync with my Windows Mobile device
• I have to pay again for Premium features to enable Windows Hello

I paid a "one-time fee" for a "lifetime license", and yet after a few months the features I originally paid for have been made void or have to be re-purchased in the new version.

The only argument for forcing us to pay again for "premium features" is that Enpass 6 and previous versions are completely different products. But the fact that the Microsoft Store automatically updates Enpass 5/UWP to Enpass 6 contradicts that argument. If they really were "completely different products" then I could choose between them, or go back and reinstall the "completely different product" . . . but it has been removed from the Store.

I feel misled by Enpass. I am greatly disappointed in this price policy. They have lost my trust.

Reply here if you feel the same . . . maybe it will gain attention and hopefully a positive response.

On 12/30/2018 at 9:00 AM, Vinod Kumar said:

Even though past UWP version and current version are on same store, they are completely different products. There is no way to restore in-apps of one product to another.

This is your only argument for forcing us to pay again for "premium features" we already purchased in the UWP version. But the fact that the Microsoft Store automatically updates Enpass 5 to Enpass 6 contradicts your argument. If they really were "completely different products" then I could choose between them, or go back and reinstall the UWP version. But this "completely different product" is no longer available in spite of it being offered with a "lifetime license".

Please be honest and face the facts: you greatly disappointed many of your "beloved Enpassians" with this price policy. You promised that we would not be disappointed with the upgrade - how do you respond to the multitude of users who say they feel you misled them?

On 1/3/2019 at 6:50 AM, Monyker said:

I don't think anyone was forced to upgrade to Enpass 6

You're wrong for two reasons:

1. We were encouraged to upgrade and promised as those who had purchased Enpass 5 that we would not be disappointed - I am!
2. Microsoft Store automatically updated Enpass 5 to Enpass 6 without asking permission - even though Enpass claims version 6 is a "different product"

On 1/2/2019 at 10:02 PM, Monyker said:

Some responses here sound very entitled and tantrum-like.

I don't consider it "entitled" to expect a "lifetime license" to last more than a few months.

I purchased Enpass 5 with a "lifetime license" so I could use Windows Hello and sync with Windows Mobil.
The "lifetime license" lasted 23 months . . .

Enpass encouraged me to switch to the bridged version as an interim until Enpass 6 was released.
I did . . .

Enpass promised that I would not be disappointed when Enpass 6 was released and replaced the bridged version.
I believed Enpass . . .

Now Enpass 6 has replaced the previous version of Enpass I purchased from the Microsoft Store - without informing me that it would lack the features I originally paid for - and that there was no way to go back to the version I had purchased with full features. Result:

• I no longer have access to Windows Hello which I had previously paid for without paying again for "premium" features.
• I can no longer sync with Enpass on my Windows Mobil device.

Conclusion: The very reasons I paid $10 for Enpass 5 have now been made void in the update to Enpass 6.

Enpass, you did not keep your promise. I am disappointed. I no longer trust you.

I purchased Enpass UWP with a "lifetime license" so I could use Windows Hello and sync with Windows Mobil.
The "lifetime license" lasted 23 months . . .

Enpass encouraged me to switch to the bridged version as an interim before Enpass 6 was released.
I did . . .

Enpass promised me as a former Enpass UWP user that I would not be disappointed when Enpass 6 was released and replaced the bridged version.
I believed Enpass . . .

Now Enpass 6 has replaced all previous versions of Enpass I installed from the Microsoft Store. Result:

• I no longer have access to Windows Hello which I had previously paid for in the UWP version without paying again for "premium" features.
• I can no longer sync with the Enpass UWP version on my Windows Mobil device.

Conclusion: The very reasons I paid $10 for the UWP version have now been made void in the update to Enpass 6.

Enpass, you did not keep your promise. I am disappointed. I no longer trust you.

Using the OneDrive sync function in the Windows 10 app creates a new folder: C:\OneDrive\Enpass. It would be great if the standard folder for Windows 10 apps were used instead: C:\OneDrive\Apps\Enpass.

Even better: have the Windows 10 app use the same folder as the desktop client does for syncing. This would ensure full synchronization between the Windows 10 app (tablets and mobile) and the desktop client (PC).

Can this be implemented?