spinedoc777

15 minutes ago, Rico said:

Basically all of them, all my banking apps TD, NBC my Synology apps (DS File, DS Photo) and any app that requires username/password to login

There is no ETA, this has been an issue for months  now with no fix in sight. There is some sort of fundamental issue with Enpass and it seems either they can't fix it, or don't want to.  Instead of being honest with us they just keep stringing us along as if they are actually trying to solve it. 

I took someone else's advice and tried out Bitwarden, and it seems to work quite well without Enpass' issues with logins. It also improves on a ton of stuff Enpass doesn't have.  It was only a matter of exporting my Enpass data via a json file, and then importing it into Bitwarden, everything transfers over perfectly.

On 3/12/2023 at 9:04 PM, chants92 said:

You'll be better off just switching to Bitwarden.  Come up with a good 20 character master password, you can set key iteration to a high number (Bitwarden has upped the default for new accounts...no ability to do this in Enpass at all), and they have Aargon2id algorithm as well.  You can even self-host Bitwarden if you are so inclined.  Bitwarden just works.  I switched and cancelled Enpass but I get replies to this thread for fun to see if Enpass will ever release a fix.  If it were a simple fix they would have already done so.

Almost a week and no response from Enpass, this issue has been going on for months now.  I took your advice and tried Bitwarden, was able to Json export all my Enpass stuff.  Autofill works perfectly with Bitwarden, and I didn't even have to enable the accessibility autofill which is a huge privacy concern.  Come on Enpass, DO BETTER!

On 2/22/2023 at 6:02 AM, Abhishek Dewan said:

Hi @Elmmerman

I can certainly understand your disappointment in this matter. Our development team is already aware of the reported issue, and they are working on a fix. We are also monitoring this forum and will be sure to update it once a patch is released. Any inconvenience caused is deeply regretted.

I'm still having issues with some apps, Enpass can fill out the username but not the password. I'm on Enpass Pro 6.8.6.768  Enpass is enabled as the autofill service in Android settings.  This is on a Samsung Galaxy Z Fold 4.  There are more apps which don't work with Enpass, but I don't have the time to look them all up right now.  I'm hoping this can get fixed as it's become quite tedious to manage passwords with Enpass.

On these Enpass fills out the username, but not the password:

1) Bank of America Mobile Banking (Android app) version 23.02.0

2) ActiveFit (Android app) version 2.5.1

3) CreditWise from Capital One (Android app) version 1.90.0

On these Enpass doesn't fill the username or password:

1) Capital One Mobile (Android app) version 5.107.14

2) Barclays US Credit Cards (Android app) version 8.1.2

3) PNC Mobile (Android app) version 4.34

4) Vanguard (Android app) version 10.48.0

On 1/17/2023 at 12:43 AM, Jameswalter said:

Also, you can use the Fingerprint/Bio-metrics from the Enpass Security settings to avoid using Enpass master password altogether.

Can you relate where in the Windows app I can find this setting?  Entering in the master password is a huge pain, especially since Enpass likes to crash on Windows frequently, sometimes multiple times in a row!  I have mine set to use PIN, but it still asks for the master password after a crash. From what Enpass is saying that's expected behavior, but if you are saying it can be bypassed I would highly prefer that.

On 1/2/2023 at 6:05 AM, Abhishek Dewan said:

Hi @spinedoc777

For troubleshooting purposes, please review the below settings and try the troubleshooting steps -

1. Check that PIN is enabled and set up in your Enpass app Settings -> Security -> Quick Unlock. If the setting is already enabled, try disabling and enabling it again.
2. For accessing the app through PIN, Enpass needs to be running in the background. Please check for any apps which maybe interfering by removing the Enpass app from the background.
3. Create a manual backup for your Enpass data and then reinstall the app.

If none of the above steps help, please share the below details with me and I'll have this further investigated for you -

1. The version of the Enpass app you are using.
2. Have you downloaded the Enpass app from the Microsoft Store or from our official website?
3. Check and observe if the Enpass app is running in the background before it asks for the master password.

Thanks, uninstalling and reinstalling seems to have fixed it, it seems something was kicking Enpass from background.  Of note, there is an issue if you re install with a different version.  I originally had the windows store version, after uninstalling I installed the one from Enpass' website but it looked for a backup in a different location than the backup from the windows store one.  I was also unable to sign in to activate my account, hitting that button and nothing would happen. I wasn't able to sync to OneDrive, it just sat there forever trying to sync.  So I uninstalled the Enpass' website one and reinstalled the Windows store one and that fixed everything.

I'm running Enpass Pro for Windows and am running into an issue where I keep having to enter in my master password, I believe it started happening recently so maybe it's an issue with one of the Windows updates. I'm on Win 10 Pro 22H2.  Normally I'd only open Enpass once, and after closing it, reopening it would only require my PIN unless I rebooted the PC.  But lately it seems like Enpass is requiring the master password even without a reboot, almost every time I open the program. I've ensured I haven't changed any settings and PIN access is still enabled.  I have minimize to system tray and open automatically at system startup enabled.

My master password is quite long and complex and it's a pain to enter it every time. This is on my home PC and I'm willing to take the risk of using a PIN.

I've been a happy user of Enpass for years now, but this lastpass debacle has me concerned.  My main concern is how Enpass handles the type of user information which lastpass apparently did not encrypt, info like website URLs and other metadata, although I'm not clear if that metadata was part of their vault or just information lastpass had in dealing with customers. I'd like to learn more about how Enpass hands off the password vault to a cloud provider and any inherent risks with that.

This would seem like a very valuable discussion with your customers to feel at ease using Enpass going forward.

Edit: So from what I've been reading, it looks like part of the UNENCRYPTED data compromised was the URL site of each password entry (and possibly other site entry information)!  So i definitely have this question for Enpass, how is this information handled, is it also encrypted along with passwords and not stored anywhere else but inside the password vault?

I'm not sure if the issue is my recent upgrade to Android 13, or if it's an issue with Enpass itself.  I'm noting that apps which previously allowed Enpass to autofill in username and password now only are allowing fill in of the username.  When I click on the password field I don't get the pop up asking if I want to use Enpass.  Is there any official issue with Android 13?

It seems like if my Enpass on Android is idle for a few hours it asks for my master password instead of my PIN.  I haven't failed the PIN three times, although it's possible that the app has restarted in the background.  My master password is very long and laborious and the whole reason I have the PIN enabled is so I never have to enter it in.  Is there any way to disable having to enter it at all? 

In this time of everyone wearing masks it would be nice to have the use of both Face ID on iOS (or windows hello) AND the PIN code.  When I’m at home I use Face ID but at work and outside I have a mask on and would rather not enter in my very long master password. 
 

Any ETA to the public release?  

Just wondering when support for iOS12 autofill is coming.  Looks like many other password managers are already enabled.  https://forums.macrumors.com/threads/1password-lastpass-dashlane-and-more-updated-with-support-for-ios-12s-autofill-password-feature.2138846/

I'd also be interested in this.  Been sticking with Enpass even with better solutions out there, but I have faith in you guys.

No that didn't work.  What worked was deleting the google folder and letting enpass create a new folder.

Hey guys, great product!  Is there anyway you can organize the downloads, it's very confusing.  For example, I have windows desktop beta 5.5.1.  When I started it today it says there is a new version 5.5.2, but I'm not sure if that's the beta or release version.  When I go to the downloads page the beta version there is 5.3.1.  In various forum posts there are different versions, but I can't find the latest one no matter how hard I look.

I suggest some kind of central repository and maintain it so the latest version is always available, and post up release notes with them.  Seriously guys, make it easy for consumers.

Just to add I tried to sync on my iPhone, but now it won't sync saying "There went something wrong while synchronizing, "(Error Code - 114)"

Beta desktop version 5.5.0, I updated from a previous version and my Google Drive stopped syncing.  When I go to connect it asks for my password, I'm not sure if it wants my Enpass password or my Google password.  I have tried both of these passwords and neither works.  The error is "Reason: password mismatch" 

Now if I completely disconnect Google Drive from Enpass, then try to set it up like a new sync it is supposed to direct me to googles webpage, my browser says it can't reach this page.  I've verified my passwords both in Enpass (on other computers) and in Google are both correct.

My desktop Enpass isn't syncing.  I am signed in to my Google Drive account and have verified this in the Enpass settings.  Under status it says "There went something wrong while synchronizing" and it says Error code: -108  I do have the newer authentication with my google account where it makes me enter a number on my phone if that makes a difference.   I've checked and it's not syncing with my other devices.

Ive signed up for the beta program, but windows store does not update me to the beta version.

On 7/27/2016 at 5:52 AM, Anshu kumar said:

 

The Traditional windows version currently doesn't have access to Windows Hello Support (due to lack of required APIs) but soon we will provide the quick unlock using PIN code.

 

Thank you in advance!!!  PIN entry would be more than acceptable.  PLEASE consider an option to use the PIN even after restarting Enpass, it's an issue to enter in my password on a touch tablet.  yes I know there is a security issue, I guess it will be up to the user to determine if they need that feature.

I've noticed that if I haven't logged in a while, when I go to login with my fingerprint it says success, but then prompts me to enter the master password.  It doesn't happen all the time, but seems to happen after my inactivity time runs out, although I'm not sure as I haven't specifically timed it.  I'm really hoping that this doesn't mean I have to enter in the master password every single time I login after inactivity runs out.  Can you imagine what a huge pain it is to enter in a long password on the tiny smartphone keyboard?  

Also I notice that if the fingerprint recognition fails once then you have to enter in the master password.  Please consider making this requirement after maybe 3 incorrect fingerprint attempts.  Phone fingerprint sensors can be inaccurate and often the first one fails, once again it's a huge pain to have to enter in the master password.

Thanks.  This is on a Galaxy Note 5.

Firstly thank you guys for an awesome program!  I'd like to know if it's possible to have the desktop version require a PIN if it  has been backgrounded.  I understand for security it will require the master password on reboots or restarts.   But it's a major pain to input in my huge master password every single time, especially on a touch tablet with the touch keyboard!!!  Please consider adding PIN support for the desktop.  I have tried the UWP app but I'm very confused.  It seems the desktop program has most of the great functionality, so I'm confused why I should purchase the UWP app?  I know it has windows hello support, and I like that on my surface pro 4, but I'm ok with just using a PIN.  But it seems the UWP version is missing quite a bit such as extension support, I'm not sure if it has autofill though.

Back to the desktop version, it's very nice.  The UI settings are awesome, I have a 40" 4k monitor and setting it at 300 works perfectly.  Extensions in Edge are working great so far and autofill seems to be working well.  Once again I'd love to have edge extension support for the UWP app and assume it's on your roadmap

Also please consider a dark theme for the desktop version.  Lastly it isn't a money issue as I have no issue paying you for your hard work, I just feel that if you could somehow merge the UWP and desktop programs together it would be worth the money.  I understand you can't literally merge them, but I assume you know what I mean.