rorywohl

Hi Abhishek, Once I get the error, the connection between the app and extension does not get established automatically. I have to manually disable/enable the 'Autofill in Chrome browser ( beta)' option from the Enpass Autofill settings in order for Chrome to "see" Enpass. Thank you! - Rory

Hi Abhishek, I will do better than telling you what happens, I will show you as well. Attached is a screen capture showing: A freshly booted chromebook I click on Enpass to start the application & enter my password I show you the settings > autofill configuration to verify that autofill is enabled I start Chrome I go to discussion.enpass.io I click the "Existing user? Sign in" link The "Sign In" dialog appears I click the Enpass icon A new tab in Chrome opens saying that Enpass is "Looking for Enpass App..." Which then changes to the "Connection Error!" message

I never did get this to work consistently. Sometimes it works, sometimes it doesn't and I can't be clearing the cache & cookies every time it doesn't because I have way too many cookies that save my logins on various web pages. I am now running version 6.8.7.786 of the Enpass Android app with version 6.8.6 of the Chrome extension on a Chromebook running ChromeOS version 112.0.5615.134 (Official Build) (64-bit). Oh, this is interesting. Chrome/ChromeOS now has the ability to display any errors that an extension throws. Here's what I just found: (()=>{'use strict';const e=()=>{var e=(navigator&&navigator.userAgent||'').toLowerCase(),t=(navigator&&navigator.vendor||'').toLowerCase(),n=null!==e.match(/(?:firefox|fxios)\/(\d+)/),o=null!==e.match(/version\/(\d+).+?safari/),r=null!==e.match(/edge\/(\d+)/),s=null!==e.match(/(?:^opera.+?version|opr)\/(\d+)/),i=/google inc/.test(t)?e.match(/(?:chrome|crios)\/(\d+)/):null;return n?'FIREFOX':o?'SAFARI':r?'EDGE':s?'OPERA':null!==i&&!s?'CHROME':void 0};let t=null;const n=e();'SAFARI'!==n&&(t=void 0===n||Object.getPrototypeOf(n)!==Object.prototype?chrome:n);const o=(e,n)=>{const o={command:e,payload:n};'object'==typeof safari&&safari.extension?safari.extension.dispatchMessage(e,n):t.runtime.sendMessage(o)},r=(e,n)=>t.i18n.getMessage(e,n);var s=null,i=!1;const c='support@enpass.io',d=`<a href='mailto:${c}'>${c}</a>`;var l;function a(e){let t=document.getElementById('main_header');e&&(t.textContent=r(e)),t.style.display='block'}function m(){document.getElementById('error_description').style.display='none'}function u(e){let t=document.getElementById('error_highlight_text');e&&(t.textContent=r(e)),t.style.display='block'}function g(){document.getElementById('loader').style.display='block',document.title='Enpass',s=setTimeout((()=>{_()}),2e4)}function _(){document.title='Error Page';let e=document.getElementById('main_header'),t=document.getElementById('error_highlight_text'),n=document.getElementById('error_description'),o=document.getElementById('loader');!function(){let e=document.querySelector('.error-highlight'),t=document.querySelector('.section-header');e.classList.remove('error-highlight--success'),e.classList.add('error-highlight--error'),t.classList.remove('bg-success-header'),t.classList.add('bg-error-header')}(),e.textContent=r('error_static_main_heading'),o.style.display='none',i?(f(!0),t.textContent=r('cb_error_static_highlight'),n.textContent=r('cb_error_static_description',d),n.style.display='block',y()):(t.textContent=r('error_static_highlight'),n.textContent=r('error_static_app_not_found'),n.style.display='block',document.getElementById('footer').style.display='block',function(){const e=document.querySelector('section.body_content');document.getElementById('info_bg_run').textContent=r('instruction_app_installed'),document.getElementById('info_ext_enabled').textContent=r('instruction_extension_enabled'),document.getElementById('download_instruction').textContent=r('instruction_download_app'),document.getElementById('help_text').textContent=r('string_help'),document.getElementById('ques_desktop_app_required').textContent=r('ques_desktop_app_required'),document.getElementById('contact_support').textContent=r('string_contact','support@enpass.io'),e.style.display='block'}())}function y(){document.getElementById('connector-section').classList.add('show'),document.getElementById('connector-section').classList.remove('hide')}function h(){document.getElementById('connector-section').classList.add('hide'),document.getElementById('connector-section').classList.remove('show')}function p(){let e=document.querySelector('.error-highlight'),t=document.querySelector('.section-header');e.classList.remove('error-highlight--error'),e.classList.add('error-highlight--success'),t.classList.remove('bg-error-header'),t.classList.add('bg-success-header')}function E(){document.getElementById('footer').style.display='none'}function I(){document.querySelector('section.body_content').style.display='none'}function f(e){let n=t?t.i18n.getUILanguage():'en';!n||'ar'!==n&&'he'!==n||(e?function(){document.body.style.direction='ltr',document.getElementById('error_description').style.textAlign='left';let e=document.getElementById('retry_link');e.classList.add('retry_link'),e.classList.remove('retry_link_rtl')}():function(){document.body.style.direction='rtl',document.getElementById('error_description').style.textAlign='right';let e=document.getElementById('retry_link');e.classList.remove('retry_link'),e.classList.add('retry_link_rtl')}())}f(),I(),l=e=>{e&&'cros'===e.os?(i=!0,document.getElementById('readmore_link').setAttribute('href','https://link.enpass.io/kb/cb-getting-connection-error/')):i=!1},t.runtime.getPlatformInfo((e=>{l(e)})),document.addEventListener('DOMContentLoaded',(e=>{!function(){let e=document.getElementById('retry_link'),t=r('retry');e&&t&&(e.textContent=t);let n=document.getElementById('readmore_link'),o=r('learn_more');n&&o&&(n.textContent=o)}(),p();let t=document.getElementById('main_header'),n=document.getElementById('error_highlight_text'),o=document.getElementById('error_description');t.textContent=r('heading_app_lookup'),n.textContent=r('error_static_highlight_3'),o.style.display='none',g()})),document.getElementById('retry_link').addEventListener('click',(e=>{p();let t=document.getElementById('main_header'),n=document.getElementById('error_highlight_text'),s=document.getElementById('error_description');t.textContent=r('heading_app_lookup'),n.textContent=r('error_static_highlight_3'),s.style.display='none',g(),E(),I(),o('retry_connection')}),!0),document.getElementById('connect_btn').addEventListener('click',(e=>{let t=document.getElementById('ip_addr').value,n=document.getElementById('port').value;if(t&&n){let e=`ws://${t}:${n}`;g(),p(),E(),I(),a('heading_app_lookup'),m(),u('error_static_highlight_3'),h(),setTimeout((()=>{o('connect_details',{url:e})}),500),document.getElementById('connection_status').classList.add('hide'),document.getElementById('connection_status').classList.remove('show')}else document.getElementById('connection_status').classList.add('show'),document.getElementById('connection_status').classList.remove('hide')})),(e=>{'object'==typeof safari&&safari.self&&safari.self.addEventListener?safari.self.addEventListener('message',(({name:t,message:n})=>{e(t,n)})):t.runtime.onMessage.addListener(((t,n,o)=>{if(!t)return;const{command:r,payload:s}=t;e(r,s,n,o)}))})((function(t,n,o,i){let c=document.getElementById('main_header'),d=document.getElementById('error_highlight_text'),l=document.getElementById('error_description');switch(t){case'start_app':p(),c.textContent=r('heading_app_lookup'),d.textContent=r('error_static_highlight_3'),l.style.display='none';var f=e();if('EDGE'!==f&&'SAFARI'!==f){var B=document.createElement('iframe');B.src='enpassstart://',document.body.appendChild(B),setTimeout((()=>{document.querySelector('iframe').remove()}),1e3)}else window.location.href='enpassstart://';document.title='Enpass';break;case'show_connection_error':clearTimeout(s),_(),n&&n.show_port&&(y(),E(),I());break;case'connected_to_app':break;case'chromeos_connected':document.getElementById('connection_status').textContent='Connected';break;case'connection_details':n.connected?(g(),p(),E(),I(),a('heading_app_lookup'),m(),u('error_static_highlight_3'),h(),setTimeout((()=>{window.close()}),500)):(_(),document.getElementById('ip_addr').value=n.ip,document.getElementById('port').value=n.port,y())}}))})();

It's a Chromebook, so there's no antivirus installed, the firewall has no settings that a user can access: I am not running a VPN. Cleared the cache & cookies & that seems to have resolved the issue. Thank you!

As I noted above, Autofill in Chrome browser (Beta) is checked.

Just an FYI, also having this problem. [Although I'm not nearly as upset about it as t7m seems to be ;-) ] I am running: Enpass Version 6.8.5.758 Enpass Chrome Extension Version 6.8.0 Google Chrome/Google ChromeOS Version 108.0.5359.172 (Official Build) (64-bit) Enpass is running in the background Autofill in Chrome browser (Beta) is version 100.115.92.6:10395 Thank you!

I know you folks are working on this, but wanted to add my $0.02 that I'm having the same problem on a new Pixel 7 Pro. Thanks!

Thanks, Abhishek, I changed the time for "Lock After" & "Lock on Leaving" was not checked. I still get "intermittent" results in the Chrome browser. Sometimes, when I right-click & choose "Enpass," the extension doesn't activate. Other times, it does. I can't discern a pattern. However, it does seem much more stable & I'm not getting the "App has stopped responding" messages. - Rory

Hi There, I am currently running the Android version of Enpass (v6.8.2.666) on an Asus Chromebook Flip C536 (model #: C536EA-BI3T3, ChromeOS v102.0.5005.75). Is that the "right way" to be running Enpass on a Chromebook? Because, if it is, then Enpass is very unstable in this configuration. The Android app locks up frequently & closes unexpectedly & repeatedly. I really love Enpass & have been using it for years. I'd hate to have to give it up at this point just because I've moved to a Chromebook. Any help/thoughts would be greatly appreciated! Thank you! - Rory

Got it. Thanks!

Hi There, On the left-hand sidebar, there are a handful of icons/categories that appear towards the top. In my case, Home, Favorites, Credit Card, & Identity. Is there any way to control which categories are displayed? Thanks!

+1 Also running 6.4.1 (643) Happens on both the Windows 10 version and the Traditional Win32 version Thanks!

Agree. The default behavior on "closing" Enpass (e.g., clicking "X" in the upper right-hand corner on the Enpass window) should be to exit the application (Menu > Exit or Ctrl+Q) as opposed to minimizing the application to the taskbar.

Thanks Anshu - It cleared up all by itself. I'm assuming some Windows update made things janky for awhile. - Rory

Also getting this with Windows Desktop 5.2.1 on Windows 10 x64 with Google Drive sync. Usually happens the second time I try to use a browser extension.