Telenic

Hi Pratyush, Thanks for your feedback. In the meantime I have wasted too much time with update attempts. In the end I simply uninstalled Enpass and reinstalled it again. Now I have the latest version 6.4.1. Thanks for your hints. Kind regards and STAY HEALTHY! Tom

Hi Pratyush, Thanks for your feedback. I have followed your suggestion: - Windows Store open - Select "Downloads and Updates - Select "Enpass Password Manager - Select "Update --> Nothing happens

At the moment I have version 6.4.0 (632) installed. The current version is 6.4.1 (windows Store version) And as with the previous versions, no update is offered. How can I update to the latest version?

Hallo in die Runde, es wurde ein Update auf Version 6.3.2 bereitgestellt. Dieses sollte das Sync-Problem beheben. Jedenfalls bei mir funktioniert es wieder.

I updated to Version 6.3.2. Now it seems to be working.

Same with me. I already had contact to the support. It seems to be a bigger problem for the Enpass team, they recommend using a different cloud service.

Selbiges Problem bei mir.

Hello, it is not possible for me to restore my PRO purchase on my iPAD because the option is missing. How do I enter my email address? When I press "Restore purchase", the message "No purchase found" appears. There is nothing to recover. ..."

How can I duplicate an entry? Means: Copy the entry and paste. Thanks. Sven

Any proposals? Hi @Anshu kumar Please forgive me for expressing myself so badly: There is a backup function within Custom: Settings - Automatic Backups. And this is what I mean. Thanks in advance for constructive advice.

How do I change the Automatic Update settings? Thanks Sven Enpass 6.0.6 (322) Store Version Premium Version Windows 10

How can I change the Storage Location from "c:\Users\Name\AppData\Local\Packages\SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2\LocalState" to a different folder? Thanks Sven Enpass 6.0.6 (322) Store Version Premium Version Windows 10

Thank you for pointing that out. With reference to the original mail: I tried it several more times and in the meantime I was successful. I was able to purchase the premium features.

Happy New Year to everyone. Enpass Team, you have a great product! If you now optimize your marketing and sales processes, it's almost perfect.

True words worth paying attention to! @ Sinew Software Systems Pvt. Ltd.: Enpass is an excellent product, do not break it by not functioning sales processes!

What do you mean with "sometime"? Please could you be a little more precise. Thanks, Telenic

OK, here are the facts: fresh purchase, Windows 10, Enpass 6, credit card is valid! But, come on: Don't play the ball back, but please solve the problem! What can I do with the statement: This is a "problem in particular platform store"? I want to BUY the Pro version, so thanks for a speedy support.

The inapp purchase to the pro version doesn´t work. I get the message: "An error occurred during the upgrade to the Pro version. Please try again." I did it and I get the same result.

Hi @Anshu kumar I sent the requested data. Regards, TeleNic

Today I used the Traditional Win32 Version 5.6.9 together with the correspondet Firefox addon Version 5.5.2 and ... ... the autofill doesn´t work. I sent two requests to support team. I don´t get a ticket number or a feedback. TeleNic

Hello, I use - Windows 10 Pro - Firefox 63.0.1 (64-bit) - Enpass Password Manager Desktop Version 5.6.19 (5548) Store Version - Enpass Password Manager extension for Firefox 5.5.2 - Native Messaging for Enpass 5.5.2.0 and the autofill doesn´t work. Example: https://discussion.enpass.io/ What can I do? Thanks, Telenic