Telenic

Hi Pratyush,

Thanks for your feedback.

In the meantime I have wasted too much time with update attempts.
In the end I simply uninstalled Enpass and reinstalled it again. Now I have the latest version 6.4.1.

Thanks for your hints.

Kind regards and STAY HEALTHY!

Tom

Hi Pratyush,

Thanks for your feedback.

I have followed your suggestion:

- Windows Store open
- Select "Downloads and Updates
- Select "Enpass Password Manager
- Select "Update
--> Nothing happens

At the moment I have version 6.4.0 (632) installed. The current version is 6.4.1 (windows Store version)
And as with the previous versions, no update is offered.

How can I update to the latest version?

Hallo in die Runde,

es wurde ein Update auf Version 6.3.2 bereitgestellt. Dieses sollte das Sync-Problem beheben.

Jedenfalls bei mir funktioniert es wieder.

I updated to Version 6.3.2. Now it seems to be working.

Same with me. I already had contact to the support. It seems to be a bigger problem for the Enpass team, they recommend using a different cloud service.

Selbiges Problem bei mir.

Hello,

it is not possible for me to restore my PRO purchase on my iPAD because the option is missing. How do I enter my email address?

When I press "Restore purchase", the message "No purchase found" appears. There is nothing to recover. ..."

How can I duplicate an entry? Means: Copy the entry and paste.

Thanks.

Sven

Any proposals?

Hi @Anshu kumar

Please forgive me for expressing myself so badly: There is a backup function within Custom: Settings - Automatic Backups. And this is what I mean.

Thanks in advance for constructive advice.

How do I change the Automatic Update settings?

Thanks
Sven

Enpass 6.0.6 (322) Store Version
Premium Version
Windows 10

How can I change the Storage Location from "c:\Users\Name\AppData\Local\Packages\SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2\LocalState" to a different folder?
Thanks
Sven

Enpass 6.0.6 (322) Store Version
Premium Version
Windows 10
 

Thank you for pointing that out.

With reference to the original mail: I tried it several more times and in the meantime I was successful. I was able to purchase the premium features.

Happy New Year to everyone.

Enpass Team, you have a great product! If you now optimize your marketing and sales processes, it's almost perfect.

7 hours ago, gozirra said:

... If you don't fix this problem, you will risk sinking your company. Your ratings will drop to nothing, and bad reviews will show up everywhere. 

You don't have much time. 

 

True words worth paying attention to!
@ Sinew Software Systems Pvt. Ltd.: Enpass is an excellent product, do not break it by not functioning sales processes!

9 hours ago, Vinod Kumar said:

... It is worthwhile to wait for sometime. 

What do you mean with "sometime"?

Please could you be a little more precise.

Thanks,

Telenic

1 hour ago, Vinod Kumar said:

... If you are facing problem in fresh purchase, this is probably due to a problem in particular platform store. 

Is your credit card charged before this error?

Thanks:)

 

OK, here are the facts: fresh purchase, Windows 10, Enpass 6, credit card is valid!

But, come on: Don't play the ball back, but please solve the problem!
What can I do with the statement: This is a "problem in particular platform store"?

I want to BUY the Pro version, so thanks for a speedy support.

The inapp purchase to the pro version doesn´t work.

I get the message: "An error occurred during the upgrade to the Pro version. Please try again."

I did it and I get the same result.

Hi @Anshu kumar

I sent the requested data.

Regards,

TeleNic

Today I used the Traditional Win32 Version 5.6.9 together with the correspondet Firefox addon Version 5.5.2 and ...

... the autofill doesn´t work.

I sent two requests to support team. I don´t get a ticket number or a feedback.

TeleNic

Hello,

I use

- Windows 10 Pro
- Firefox 63.0.1 (64-bit)
- Enpass Password Manager Desktop Version 5.6.19 (5548) Store Version
- Enpass Password Manager extension for Firefox 5.5.2
- Native Messaging for Enpass 5.5.2.0

and the autofill doesn´t work.

Example: https://discussion.enpass.io/

What can I do?

Thanks,

Telenic