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Posts posted by planetwilson

  1. I suspect this might be a Windows 10 issue but i have a Dell XPS 13 which has a Windows Hello IR camera as well as a fingerprint reader. Whenever I use enpass, it does the camera thing for about half a second at most then reverts to fingerprint. i.e. it never gives enough time for the IR camera to look for the face. I can manually switch it back but it kind of defeats the point.

    Anyone got any ideas how to fix this?

  2. 1 hour ago, Vinod Kumar said:

    Hi all,

    I am extremely sorry for trouble caused. Previous version(v5) only worked with at integer scales (100%, 200% etc.). We are struggling here to support non-integer scales (125%, 150% etc.) in v6 to match up with overall desktop experience . A fix update is in queue.

    A temporary fix for now is:
    Add a environment variable QT_AUTO_SCREEN_SCALE_FACTOR=0 and QT_SCREEN_SCALE_FACTORS=1 (or 2 for 200% scale). To add follow these steps.

    1. Search for Environment variable in search next to startup button.
    2. Open Edit environment variable for your account.
    3. Click New under User variables.
    4. Enter QT_AUTO_SCREEN_SCALE_FACTOR as Variable name
    5. Enter 0 as Variable value and press ok.
    6. Repeat step 3,4,5 for QT_SCREEN_SCALE_FACTORS and 1.
    7  Restart Enpass.

    Thanks for bearing with us.


    I will try what you say but I don't fully understand this. I have *never* used v5. I only recently started using enpass and went straight with the v6 beta as it supported Windows Hello. I have a 4K laptop screen (250% scaling) and a 4K external monitor (150% scaling) and both were working perfectly. So you did have v6 with no issues on high DPI at one point.

  3. I've been on beta for 6 for a while and was all working and looking fine but at some point over the last day or so it has become completely broken and unusable. Something has gone badly wrong with scaling. (see attached image)

    Alignment is wrong, UI is out of place and text is low res and blocky. This has only just started happening, was all fine yesterday and before that. I have tried uninstalling, reinstalling, rebooting etc. My machine is a Dell XPS 13 (9370) laptop with 4K screen.



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  4. I have been using the v6 beta for a while and successfully logging in with the new autofill framework on Android Oreo/Pie on my Pixel 2 XL. However recently I can't get it to fire and show the dropdown at all in anything other than Chrome. I have tried Opera, Firefox and Brave browser and none of them work. I can switch on the accessibility method and that kind of works (although some of the browsers don't pass the URL back so you have to manually search)


  5. Not sure if this is the wrong forum. If I wish to select a password, and this applies to either system wide helper or a browser helper. In both cases if the target is not recognised then I have to search for an entry which is fine.

    But then I see the entry I want and click it. It selects and a small info symbol shows up. Right clicking at this point or pressing ctrl+C (which ideally would copy password to clipcboard) do nothing. I have to press the little info symbol. That shows the full entry and I thin have to move the mouse down to the copy icon next to the password.

    Really hoping I am missing something here as this is a really slow user flow.

    Also when I am in browser addin mode and it does recognise the page, I have to *double* click the entry which comes up to get it to fill in. Why not just click? surely that makes more sense?

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