Hi,
can you provide some tips, how to solve this problem?
My girlfriend has the same problem with her Android Phone on Version 4.4.2. She uses the latest version (5.4.0) of the Enpass App.
Whatever we tried, we can't get her password vault restored on her phone.
So first of all we tried to do a webdav sync (SSL) and an error occurs, that Enpass can't establish a connection to the server.
We then tried to create a backup on the PC, copy the backup to the SD-Card of the Phone via USB and restore it with the option "Restore from local storage" (don't know exact phrase in english language), but again it failed. The error message was: "Couldn't load password vault".
The third method we tried was sync via Wifi and this failed as well.
Everything should be configured correctly, as I can sync my Enpass password vault via webdav at home, from anywhere on my Windows Phone and also on my office laptop at work. If you have any hint where to look at and how to find out what's wrong, I'd be really happy.
Thanks a lot