Oxal

Hi,

I send you a short video where you can see the problem.

https://drive.google.com/file/d/1Vv767ygM0NZIRXR50NlvKaFEorHXWfJy/view?usp=sharing

regards

On 12/1/2022 at 12:12 PM, Abhishek Dewan said:

Hi @Oxal

Thank you for sharing your valuable feedback.

Could you please share the OS on which you are using Enpass? I will then share all the details with our development for future consideration.

Hi,

I am using Enpass in a Windows 10 and Windows 11 but the problem is OS independent because you have the same problem.

Is it possible to respect the current state of the tags as to whether they are expanded or not?

It's quite frustrating that if you have certain tags expanded, every time you add a new subtag or a new element to that tag or a subtag or modify an item, the whole tree collapses and only the top level tags are shown, skipping them completely any reference to where you were located.

Thanks.

Hi Garima,

It is a disaster the implementation made with OneDrive for users who have a personal account and a business account.
In Android it gives 1208500 synchronization error and there is no way to make it work.
In the desktop version, when you disconnect and try to connect with OneDrive again, it takes you directly to identify yourself with OneDrive for Business account and there is no way to choose the personal account, so you cannot synchronize on the PC either.
I had to get a Box account to be able to synchronize my devices.
As I said, a disaster.

:-(

1 hour ago, Garima Singh said:

Hi @Oxal,

Thanks for notifying us @Ray2401

We are sorry for the inconvenience caused to you.

Please note that Enpass ver 6.4 has a few changes w.r.t implementation of OneDrive sync because we have introduced support for OneDrive for Business. If you're experiencing issues with One-Drive sync, please update Enpass to the latest version on all the devices and disconnect the sync. After disconnecting, set up sync on all the devices with the same OneDrive account, and the data will sync as before. If you have any issues, please follow the help article here.

Thanks!

Hi @Garima Singh

It is not the same problem.
My problem is in Android, since after updating to the new version, I always get the error 1208500 and it doesn't synchronize.

I send you a couple of photos of the synchronization error in my mobile and another photo with what It's created in my personal OneDrive.

I don't know if it will have something to do, but I also have a OneDrive account for business and I use both on my mobile.

Regards

Hi,

I have detected that the vault.enpassdbsync file is not created in the new Enpass 1 folder.

I don't know if this is the problem.

Hi,

I'm syncing with OneDrive Personal and after update to android version 6.4, the sync is broken

I have disconected the sync in my android app and reconected to onedrive with my personal account.

The folder Enpass 1 is created in my ondrive and also the data file, but I take the error 1208500.

Now I have Enpass and Enpass 1 folder in the Onedrive and in the windows 10 work but in android not,  and I don't know what more to do.

Previously all work perfect.

Regards