Etbron

Hi @Abhishek Dewan,
Still getting asked nearly every day. It's working fine on my iPad and on my Windows and Linux machines, but not on the iPhone :-(

I am starting to think about migrating over to another solution.

Hi @Abhishek Dewan,
I am using version 6.9.3 (776) on iOS 17.1.1 - and the issue is still there. Any further ideas or thoughts on this?

@Tahreem,

thanks a lot, this did solve the problem.

While trying to delete the synced files on Onedrive I found two sets of files, one at Files/Apps/Enpass, the other one at Files/Enpass. No idea where the files came from, but maybe this caused the issue. 

@Tahreem,

just tried it. Trying to activate synchronization did not work due to a "wrong password". I also clicked on the help button in Enpass while trying to activate sync. It showed a "last password change" date in 1970 and an empty machine name.

Just as an idea, what happens if I change my master password on my main device (my PC) - will that also change / refresh the password for the data stored on Onedrive?

The password is definitively correct.

I did not create a new vault on the laptop, I am trying to restore directly from the welcome screen.

I am successfully running Enpass on my PC (Win10), my Android phone and my iPad. Now I did install it on my Laptop (Win10), too. 

But when I try to restore data from OneDrive Enpass does not accept my password. I assume it is my Master Password the program is asking for - and that is working fine on my other machines until now. Any suggestions or any ideas what I am doing wrong?

Thanks in advance for any support.