Hello, I forgot my Masterpassword Mac Desktop App (right after I changed it), so I understand I have no way back in to the Mac App.
Luckily I also use Premium version in iPhone and iPad and I still have access in iOS devices using old Masterpassword. From my iPhone / iPad I can create a 2nd Vault and export that data.
1) Please, I would like what is the best practice to set again Enpass Mac Desktop App (with info I can export from a 2nd Vault created in my iPhone / iPad) and from the newly set Enpass Mac Desktop app sync to my other devices.
2) When I tried to export data (as a test) from my iOS device to the newly installed Enpass Mac Desktop App, it only allows me to do it without using a key file that I previously had (with key file, when I tried to import from that backup in my Enpass Mac Desktop App, it wouldn’t recognize the Password, but if I try to export from 2 Vault without key file, backup works fine in my Enpass Mac Desktop App. I would like to export data from 2nd Vault (I can create in my iOS device) using a key file. Thank you.
Thank you for reading me and for your help.