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FirecrackerBE

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Posts posted by FirecrackerBE

    • On which device (along with OS version) are you using Enpass? WINDOWS 10 PC, version 1903
    • Which Enpass and Enpass extension version are you using? Enpass version 6.4.1 (642), browser extension for chrome version 6.4.0
    • Which Chrome version are you using? Chrome Version 81.0.4044.129
    • Are you facing the same problem with other browsers too? No, Edge, Vivaldi, Opera work fine.
    • Are you using any Antivirus or third-party security-related extension? Sophos free antivirus
    • Also, let us know the error you getting? Well, I use it in Dutch version, so the exact error is "Verbindingsfout! swi_fc.exe voorkomt dat de Enpass-extensie verbinding maakt met de Enpass-app.", roughly translated to: Connection error! swi_fc.exe is preventing the Enpass extension to connect to the Enpass app.

    I already tried the solution described at "https://www.enpass.io/support/kb/security/enpass-browser-extension-is-not-working-due-to-sophos-antivirus/".

    The local adress is excluded in any possible way, but I still get the error. Furthermore, this doesn't make sense, as other browsers (Opera, Vivaldi) have no problem. I understand Edge works differently, but Opera and Vivaldi work the same as Chrome I believe?

    Please advise @Garima Singh .

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