webjaros

6 hours ago, Pratyush Sharma said:

Update:

We have fixed similar issues in the latest version of Enpass. Please update the app to the latest version, and share the feedback.

Tested with v. 6.4.2 (668) on Macbook. It works just fine. Thx!

On 6/5/2020 at 1:23 PM, Garima Singh said:

Hi @webjaros

Thanks for reporting this issue and helping me with these quick troubleshooting.

I have noted down this issue and notified the QA team to look into it. Will let you know once we receive any update from the team.

Thanks for your cooperation.

@Garima Singh any progress with the issue?

4 hours ago, Garima Singh said:

Hey @webjaros

Thanks for writing back.

Could you please try to paste again anything from Enpass to somewhere else after increasing Clipboard Timing from Enpass security settings if you haven't tried it yet. If the problem persists, please let us know the timing you have setup there.

Thanks.

I've changed this setting from 30 to 40 seconds. It did not help.

I restarted the program, it did not help.

I deleted the program and installed it again from the App Store. It did not help.

3 hours ago, Garima Singh said:

Hey @webjaros

Sorry for the inconvenience.

The same problem has been resolved few updates back. Could you update the app to the latest version and let us know if you're still encountering the same issue with the app? If the problem persists, please share the device OS version along with Enpass version.

Thanks.

Hey,

thanks for the fast reply. I seems that I have everything up to date. I've attached the screenshots with the currently installed versions.

Kinda duplicate of 

Enpass staff does not seem to be in a hurry about this problem.

@Anshu kumar @Kashish is anything being done? Words "issue is in our priority list and our dev team is already working towards a resolution" do not work when more than half a year has passed. I payed for the program that does not work. Should I request for refund or the update really gonna be there soon?