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Showing results for tags 'freezing'.
Hi all, As the title states, I've long been having this random issue with Enpass's Windows Hello Security dialog randomly freezing for 5+ minutes on my 32GB RAM i7 Surface Pro 7+ whenever I attempt unlocking it: After the freezing, it just shows an error message that "Something went wrong. Please try again." (as can be seen in the second image) and requires me to reauthenticate with Windows Hello yet again. Upon reattempting to authenticate with Windows Hello, it still freezes for another 5+ minutes! Only way to gain back access to my credentials is to cancel the Windwos Hello security dialog (which sometimes also takes another 5+ minutes after clicking the Cancel button) and enter my master password manually. However, to make matters worse, sometimes even clicking the Cancle button doesn't help, as after the 5+ minutes wating for it to Cancel, the moment I click the manual password entry text box in the Enpass main window, it yet again prompts for Windows Hello authentication. This has been a serious productivity-hampering bug that keeps randomly occurring in Enpass for the past several versions, and it still persists in Enpass v6.9.1 (1512) which I currently have installed from the Microsoft Store. What's going on? Also, I earlier noticed that the Enpass Windows Hello was attempting to connect to the internet for some reason, what's that for? Could it be because I blocked it from the internet that these random freezes are occuring?
I'm not sure if this is an issue with Enpass, or one caused by a recent Chrome update. I usually leave Enpass running. I have noticed that the last couple weeks, the Enpass Browser Add-on fails to activate, or even come up at all (especially in a Private Window); and that most times when returning to my computer Enpass is shows as "Not Responding" in the Activity Monitor with approximately 130k-230k Idle Wake Ups, and at about 60% CPU Utilization. I have to Force Quit the Process and re-open it. Even after doing so, the Browser Extension still only works sometimes. macOS Catalina 10.15.7 Chrome (Brave) Version 1.40.113 Chromium: 103.0.5060.114 (Official Build) (x86_64) Enpass 6.8.2 (App Store Version) Let me know if there is anything else I can provide to help isolate this issue. Thanks!
I've been using enpass for quite some time now as my main password manager however as of recently I appear to be having the occasion issue with searching. Every so often I will try to search for a password and enpass will suddenly freeze (at times for more than 60 seconds). I am currently running the latest version of enpass and have a pretty fast computer with SSD drives and plenty of ram. I have a little over 600 items in my enpass manager. I've also noticed that this started happening since the release of enpass with attachment support. I do not store any attachments on my enpass. Is this a known issue and or is there anything that can be done to help prevent this from happening?