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Showing results for tags 'registration'.
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Hello, each time I open Enpass, I'm getting a mail message telling me "New device registered with Enpass" Is there a workaround for this ? Best regards.
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Background: I have been a user prior to the new subscription model and have been happily syncing content across a Windows PC, Android tablet, and an Android phone. I got a new phone (yea me!) and now I can't register the app. It has been a long time since I've had to do this, so I fully accept that this is likely user error. I just need someone to point me in the right direction here, I keep getting this error and see no other way to login/register the app so I can sync data. I have tried FAQ's and articles and I must be missing the part for existing users on a new device.
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I updated my Samsung Note 4 to Marshmallow (Android 6.0.1) yesterday and noticed today that Enpass thinks I'm not a registered user and is only showing 20 of my 200+ items. It has also synced to my PC so now both devices are only showing 20 items as it thinks I'm on a trial version. How do I recover all my items into Enpass? Hoping someone can quickly assist me with this issue.