Haddock Posted November 30, 2016 Report Posted November 30, 2016 I'm having intermittent problems unlocking Enpass. Sometimes it won't recognize the password. When this happens on my (Linux) desktop, it also happens on my Android phone. If I try again after about 30-40 minutes, it works fine. I'm using 5.3.0 on Linux Mint 18 KDE with Dropbox. I'm concerned that it may lock me out completely. Any idea what might be happening?
Anshu kumar Posted December 1, 2016 Report Posted December 1, 2016 Hi @Haddock, Sorry to hear about your trouble. Please drop us an email at support@enpass.io with details of your Android device, Enpass version, Keyboard layout, default language of Enpass, so that we can investigate where the problem could be.
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