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Touch ID setting missing

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Hi there,

The "Touch ID" setting does not appear in the Security screen, and I am not quite sure why. It is not really mentioned anywhere what the requirements are, other than that it requires iOS 8. I've got:

  • an iPhone 5s
  • iOS 9.3.2
  • latest version of Enpass (trial)
  • fingerprint definitely enrolled - I unlock my phone with it 

Any help would be appreciated :)

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Hi @Aeropedia,

Sorry to hear about your trouble. For quick troubleshooting, please reboot your device and check whether Touch ID works or not.
 If not, then disable Touch ID from device settings and re-enable it and now check again. Also, let me know does Touch ID works on other Apps?

 

 

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