Tobias S. Posted January 14, 2017 Report Share Posted January 14, 2017 I got this Runtime Error message while unlocking my vault through the browser extension. It happened the first time. Windows 10 | Enpass 5.4.1 | Chrome Link to comment Share on other sites More sharing options...
Anshu kumar Posted January 16, 2017 Report Share Posted January 16, 2017 Hi @Tobias S. Sorry to hear about trouble. Please provide some more details so that we can investigate further: Have you enabled quick unlock PIN in Enpass? Are you facing this problem frequently or under any specific condition? When you open Enpass app manually (without using browser extension) are you getting the same error message? Link to comment Share on other sites More sharing options...
Tobias S. Posted January 16, 2017 Author Report Share Posted January 16, 2017 (edited) 5 hours ago, Anshu kumar said: Hi @Tobias S. Sorry to hear about trouble. Please provide some more details so that we can investigate further: Have you enabled quick unlock PIN in Enpass? Are you facing this problem frequently or under any specific condition? When you open Enpass app manually (without using browser extension) are you getting the same error message? • Yes quick unlock is enabled. • No this happened the first time. • I don't know because it happened the first time. I have no other info but I thought it would be better if I tell you about it. Edited January 16, 2017 by Tobias S. Link to comment Share on other sites More sharing options...
Anshu kumar Posted January 17, 2017 Report Share Posted January 17, 2017 Hi @Tobias S. Thanks for your prompt reply and answering my questions. I have forwarded the issue to the dev team, so they can check where the problem could be. I appreciate your patience in the meantime. Link to comment Share on other sites More sharing options...
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