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Programie

App sometimes crashes on performing search

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Sometimes, when searching in the main window or the browser extension, the app just crashes.

I expired the same problem on Linux Mint (18.1), macOS Sierra as well as Windows 10.

Is that a known issue?

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Hi @Programie,

Sorry to hear about your trouble and I apologize for the inconvenience. To investigate the exact issue we might need to send a diagnostic tool to you. Please drop us an email at support@enpass.io mentioning a link to this discussion with these details:

  • Which Enpass version are you using?
  • Which Cloud sync are you using?
  • Are you facing this problem in all devices?
  • Have you imported data from any other software?

For Testing Purpose: Please select Title only in the search field and now try to search any item and let us know does Enpass gets crashed? For more details please see the attachment.

 

Title.png

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