Programie Posted February 5, 2017 Report Posted February 5, 2017 Sometimes, when searching in the main window or the browser extension, the app just crashes. I expired the same problem on Linux Mint (18.1), macOS Sierra as well as Windows 10. Is that a known issue?
Anshu kumar Posted February 6, 2017 Report Posted February 6, 2017 Hi @Programie, Sorry to hear about your trouble and I apologize for the inconvenience. To investigate the exact issue we might need to send a diagnostic tool to you. Please drop us an email at support@enpass.io mentioning a link to this discussion with these details: Which Enpass version are you using? Which Cloud sync are you using? Are you facing this problem in all devices? Have you imported data from any other software? For Testing Purpose: Please select Title only in the search field and now try to search any item and let us know does Enpass gets crashed? For more details please see the attachment.
Programie Posted February 7, 2017 Author Report Posted February 7, 2017 OK, I will test it using the "Title only" option. The only problem in reproducing the issue: It doesn't occur all the time. 1
Programie Posted March 12, 2017 Author Report Posted March 12, 2017 Weird, I didn't had this issue anymore in the last days.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now