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R3HDH8pNh7

Enpass freezes after startup / wakeup during sync

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Specs:

  • Enpass 5.5.2 (81), 1133 items, no attachments
  • macOS 10.12.4
  • Sync over WebDAV (self-hosted Nextcloud 11.0.2) with SSL (letsencrypt)

When starting up my Mac or waking up, Enpass freezes for several minutes. My impression is that it hangs on sync (as the sync icon spins during the freeze). After a couple of minutes, Enpass is usable again.

What can I do?

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Hi @R3HDH8pNh7

Thanks for reporting this issue and I apologize for the inconvenience. It would be a great help if you can share the demo account of your WebDAV to us at support@enpass.io or you can personally message me so that we can investigate where the problem could be.

Thanks for your co-operation!

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1 hour ago, Anshu kumar said:

Hi @R3HDH8pNh7

Thanks for reporting this issue and I apologize for the inconvenience. It would be a great help if you can share the demo account of your WebDAV to us at support@enpass.io or you can personally message me so that we can investigate where the problem could be.

Thanks for your co-operation!

Just send you a PM

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