debgram Posted April 8, 2017 Report Share Posted April 8, 2017 The free one installs fine it just won't open for me, I get this error Link to comment Share on other sites More sharing options...
debgram Posted April 9, 2017 Author Report Share Posted April 9, 2017 Nice no help........... Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 10, 2017 Report Share Posted April 10, 2017 Hi @debgram , Sorry to hear about your trouble and I apologize for the inconvenience. This problem is not related to Enpass in general. There can be various reasons for this error. Please have a look at Microsofts support page and let me know does your problem get resolved? Cheers! Link to comment Share on other sites More sharing options...
debgram Posted April 19, 2017 Author Report Share Posted April 19, 2017 On 4/10/2017 at 6:52 AM, Anshu kumar said: Hi @debgram , Sorry to hear about your trouble and I apologize for the inconvenience. This problem is not related to Enpass in general. There can be various reasons for this error. Please have a look at Microsofts support page and let me know does your problem get resolved? Cheers! No that wasn't it. The icon is greyed out and does ask to save passwords Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 20, 2017 Report Share Posted April 20, 2017 Hi @debgram, Thanks for writing back. I'm afraid to say that I am not able to understand what did you mean by 11 hours ago, debgram said: The icon is greyed out and does ask to save passwords It would be great if you can explain the scenario a little bit more or if possible please share the screenshot. It will help us in getting a more clear picture about the issue before further proceedings. Thanks for your understanding! Link to comment Share on other sites More sharing options...
debgram Posted April 20, 2017 Author Report Share Posted April 20, 2017 It also looks the same way after I open the desktop program and the icon that's in the taskbar is grey like that too Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 21, 2017 Report Share Posted April 21, 2017 Hi @debgram, I would like to share that the color of the Enpass icon is grey and it doesn't change according to the theme, even if it is communicating with the app or not. Link to comment Share on other sites More sharing options...
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