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bugbug77

Username field not getting autofilled

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Hello, i have the paid Android app and it doesn't autofill username fields. Ever. It's very frustrating. I have a Alcatel OneTouch Idol 3 with Android 6.0.1. If i remember correctly it worked on Lollipop.

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Hi @bugbug77

Sorry to hear about your trouble.

Please let me know on which website (also mention the URL) or app are you facing this problem and currently which Enpass version are you using so that we can investigate where the problem could be.

Thanks for your co-operation!

 

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Hi @bugbug77

We have tested this issue in our lab but were unable to reproduce it. For quick troubleshooting please try re-enabling Autofill services from Enpass settings. Also, please try to autofill using Enpass keyboard and let me if the problem still persists.

Thanks for your co-operation!

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The Autofill service works as expected, the only problem is that the username field gets skipped and only the password is filled. Maybe a screen recording or a logcat would help? let me know.

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