PedroJorge Posted July 23, 2017 Report Share Posted July 23, 2017 (edited) Hi, i've installed Enpass free on my computer and every time that i activate the addons, the app crashes and after that crashes every time that i try to open and generates the event bellow. Windows 10 versions 1703 Fault bucket 127948040745, type 5 Event Name: WindowsUpdateFailure3 Response: Not available Cab Id: 0 Problem signature: P1: 10.0.15063.483 P2: 8024402c P3: 00000000-0000-0000-0000-000000000000 P4: Scan P5: 0 P6: 1 P7: 0 P8: UpdateOrchestrator P9: {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} P10: 0 Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D22.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D41.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D52.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.15063.483_bccefd927bb26d9cbdfaa449e9da4b6edea828_00000000_2a313139 Analysis symbol: Rechecking for solution: 0 Report Id: dcc3c482-25b0-4953-b41c-69a01067fede Report Status: 268435456 Hashed bucket: e2a188ebacd0746335bc0abe482f2853 Edited July 23, 2017 by PedroJorge Link to comment Share on other sites More sharing options...
Anshu kumar Posted July 24, 2017 Report Share Posted July 24, 2017 Hi @PedroJorge Sorry to hear about your trouble. We have fixed some minor issues that might have been causing the app to crash on some of the systems. A fix will be rolled out soon and before that we will send a link to you for beta access to verify if that solves your issue. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
PedroJorge Posted July 25, 2017 Author Report Share Posted July 25, 2017 Hi @Anshu kumar Thanks for the reply, I will wait for the new version. Best Regards Link to comment Share on other sites More sharing options...
PedroJorge Posted July 25, 2017 Author Report Share Posted July 25, 2017 Hi @Anshu kumar It's all ok now... many thanks!! Best Regards, Anshu kumar 1 Link to comment Share on other sites More sharing options...
e18ac8 Posted August 27, 2017 Report Share Posted August 27, 2017 I have same problem. I am using Windows7 64bit & Chrome and Enpass 5.5.8 version. i want to give more info... but I don't know how to find crash information.... please help. Link to comment Share on other sites More sharing options...
e18ac8 Posted August 27, 2017 Report Share Posted August 27, 2017 Just now, e18ac8 said: @Anshu kumar I have same problem. I am using Windows7 64bit & Chrome and Enpass 5.5.8 version. i want to give more info... but I don't know how to find crash information.... please help. Link to comment Share on other sites More sharing options...
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