PedroJorge Posted July 23, 2017 Report Posted July 23, 2017 (edited) Hi, i've installed Enpass free on my computer and every time that i activate the addons, the app crashes and after that crashes every time that i try to open and generates the event bellow. Windows 10 versions 1703 Fault bucket 127948040745, type 5 Event Name: WindowsUpdateFailure3 Response: Not available Cab Id: 0 Problem signature: P1: 10.0.15063.483 P2: 8024402c P3: 00000000-0000-0000-0000-000000000000 P4: Scan P5: 0 P6: 1 P7: 0 P8: UpdateOrchestrator P9: {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} P10: 0 Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D22.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D41.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2D52.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.15063.483_bccefd927bb26d9cbdfaa449e9da4b6edea828_00000000_2a313139 Analysis symbol: Rechecking for solution: 0 Report Id: dcc3c482-25b0-4953-b41c-69a01067fede Report Status: 268435456 Hashed bucket: e2a188ebacd0746335bc0abe482f2853 Edited July 23, 2017 by PedroJorge
Anshu kumar Posted July 24, 2017 Report Posted July 24, 2017 Hi @PedroJorge Sorry to hear about your trouble. We have fixed some minor issues that might have been causing the app to crash on some of the systems. A fix will be rolled out soon and before that we will send a link to you for beta access to verify if that solves your issue. Thanks for your co-operation.
PedroJorge Posted July 25, 2017 Author Report Posted July 25, 2017 Hi @Anshu kumar Thanks for the reply, I will wait for the new version. Best Regards
PedroJorge Posted July 25, 2017 Author Report Posted July 25, 2017 Hi @Anshu kumar It's all ok now... many thanks!! Best Regards, Anshu kumar 1
e18ac8 Posted August 27, 2017 Report Posted August 27, 2017 I have same problem. I am using Windows7 64bit & Chrome and Enpass 5.5.8 version. i want to give more info... but I don't know how to find crash information.... please help.
e18ac8 Posted August 27, 2017 Report Posted August 27, 2017 Just now, e18ac8 said: @Anshu kumar I have same problem. I am using Windows7 64bit & Chrome and Enpass 5.5.8 version. i want to give more info... but I don't know how to find crash information.... please help.
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