Jump to content
Enpass Discussion Forum

Cannot sync Android/Desktop


username559911
 Share

Recommended Posts

I recently upgraded to premium, and now my Android app uses a folder in OneDrive (personal) called Apps\Enpass, whereas my desktop uses "Apps\Enpass 1". Therefore the database doesn't sync across devices.

I have desktop version 6.3.3 (596) (which it says is the most current version), and Android version 6.4.0.322.  Any idea how to resolve this and sync properly?

Link to comment
Share on other sites

Hi @username559911

We are sorry for the inconvenience caused to you.

Please note that Enpass ver 6.4 has a few changes w.r.t implementation of OneDrive sync because we have introduced support for OneDrive for Business. If you're experiencing issues with One-Drive sync, please update Enpass to the latest version on all the devices and disconnect the sync. After disconnecting, set up sync on all the devices with the same OneDrive account, and the data will sync as before. If you have any issues, please follow the help article here.

Thanks!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...