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Posted

I'm from South Africa and hence log in to a lot of .co.za websites, when I access enpass to autofill it looks for sites matching "co.za" instead of what-ever-the-domain-is.co.za so every time I need to select autofill with other and search for it. 

Please can this be fixed

 

Posted

Hi @MikeR,

Sorry for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

  • On which device and OS version are you using Enpass?
  • Which Enpass version are you using?
  • Which browser you are using?
  • Can you please let me know on which website are you facing this problem?
  • Please share the screenshot of the browser setting of Enpass app.

Thanks!

Posted

Galaxy s10e

Android 10

Chrome and other apps that require a web login

any website ending in co.za 

I can't take a screenshot from the enpass screen when I open it as it says it's blocked for security 

Posted

Hi @MikeR,

Thanks for sharing the details and we are sorry for the inconvenience caused you.

Could you please try enabling the 'Match URL Hostname' in Enpass browser settings and then try to autofill the same. If the problem persists, please let me know.

Thanks for your co-operation.

Posted
8 minutes ago, Garima Singh said:

Hi @MikeR,

Thanks for sharing the details and we are sorry for the inconvenience caused you.

Could you please try enabling the 'Match URL Hostname' in Enpass browser settings and then try to autofill the same. If the problem persists, please let me know.

Thanks for your co-operation.

thanks that seems to have sorted out the issue. 

  • Like 1

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