Sections Error

[Fabian1]

I have some "ghost"-fields in some items. There a sections and orders of fields shown, and when try to edit, they will disapear in edit mode, but stay in view mode. I posted this Error half a year ago. Nothing happens. The Enpass Team is sleeping, i guess. Only taking monthly money... 

[Pratyush Sharma]

Hey @Fabian1,

Sorry for the delay in response.
Are you facing this issue in the latest Enpass version? Could you please update Enpass to the latest version and check if the issue persists. Please share a screenshot of the issue along with the device you're using.

Thanks.
 

[Fabian1]

Still no answer from the very poor service here. News Sections will not displayed on the ios App.

[Fabian1]

On 3/17/2020 at 8:31 AM, Pratyush Sharma said:

Hey @Fabian1,

Sorry for the delay in response.
Are you facing this issue in the latest Enpass version? Could you please update Enpass to the latest version and check if the issue persists. Please share a screenshot of the issue along with the device you're using.

Thanks.
 

Yes, latest Enpass on iPhone and Mac

See the screenshots. The sections onnthr iPhone will only appear, if in edit mode - not in the normal display mode. 

On the mac the sections will appear anytime.

 

 

[Kashish]

@Fabian1 Do you face this issue while creating item(s) in a particular template or with every template? 

[Fabian1]

yes, is many templates, even in standard templates. see this videos for example. one is the login standard template and the creditcard standard template.

if you play arround with the sections, you will see the section ANDERE DETAILS und INTERNET BANKING will appear. it is belonging to the up and down of the other sections.

even sections i delete will appear again. real ghost sections. 

i can send you screen videos of this. its not possible to upload video here.

 

Edited April 27, 2020 by Fabian1

[Pratyush Sharma]

Hi @Fabian1,

Thanks for writing back in.

Please share the video of the issue with us on support@enpass.io so we can further investigate this issue. Also share the below-mentioned details:

• On which devices and OS versions are you using Enpass?
• Which Enpass version are you using?

Thanks for your co-operation.