gmill99 Posted May 16, 2020 Report Share Posted May 16, 2020 I can easily move items between vaults with the Windows and Android apps, but can't seem to get this done with the iPad app. Is this supported? Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 18, 2020 Report Share Posted May 18, 2020 Hi @gmill99, We are sorry for the inconvenience caused to you. If you are using Enpass pro/premium version, you can have multiple vaults and move the items between them. Please let us know are you able to create a new vault on your iPad. Link to comment Share on other sites More sharing options...
gmill99 Posted May 18, 2020 Author Report Share Posted May 18, 2020 I have Enpass pro with multiple vaults already set up. How does one move items between vaults using the iPad app? Link to comment Share on other sites More sharing options...
Garima Singh Posted May 19, 2020 Report Share Posted May 19, 2020 Hey @gmill99 Thanks for writing back. Please refer to this link of user manual to know the steps of doing so. Hope this helps! Link to comment Share on other sites More sharing options...
gmill99 Posted May 20, 2020 Author Report Share Posted May 20, 2020 I read the docs before starting this topic. The Android app works as described, the Windows app requires a right click, not a click on the three dots menu, but functionality is still accessible. I must be missing something obvious, because I cannot find the UI to move an item between vaults using the iPad app. Can you post a screenshot showing this? Link to comment Share on other sites More sharing options...
Garima Singh Posted May 20, 2020 Report Share Posted May 20, 2020 Hey @gmill99 Thanks for writing back. Please find the attached screenshot in sequential order for your reference. Hope this helps. Link to comment Share on other sites More sharing options...
gmill99 Posted May 20, 2020 Author Report Share Posted May 20, 2020 OK, I see it now. Thanks for the clarification. 1 Link to comment Share on other sites More sharing options...
Garima Singh Posted May 21, 2020 Report Share Posted May 21, 2020 Hey @gmill99 Thanks for notifying us. I'm glad to know that the problem has been resolved. Thanks! Link to comment Share on other sites More sharing options...
imsnd701 Posted May 24, 2020 Report Share Posted May 24, 2020 Hi, my "Add to Vault" Button is greyed out. I too, have the pro version. Please advise. Link to comment Share on other sites More sharing options...
imsnd701 Posted May 24, 2020 Report Share Posted May 24, 2020 31 minutes ago, imsnd701 said: Hi, my "Add to Vault" Button is greyed out. I too, have the pro version. Please advise. I found the answer. I was not able to move to a different vault during a "search." I don't understand why I can't move items that I searched for. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 25, 2020 Report Share Posted May 25, 2020 Hi @imsnd701, Thanks for writing in. Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great. Link to comment Share on other sites More sharing options...
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