iOS move items between vaults

[gmill99]

I can easily move items between vaults with the Windows and Android apps, but can't seem to get this done with the iPad app.  Is this supported?

[Pratyush Sharma]

Hi @gmill99,

We are sorry for the inconvenience caused to you.

If you are using Enpass pro/premium version, you can have multiple vaults and move the items between them. Please let us know are you able to create a new vault on your iPad.

[gmill99]

I have Enpass pro with multiple vaults already set up.  How does one move items between vaults using the iPad app?

[Garima Singh]

Hey @gmill99

Thanks for writing back.

Please refer to this link of user manual to know the steps of doing so.

Hope this helps!

[gmill99]

I read the docs before starting this topic. The Android app works as described, the Windows app requires a right click, not a click on the three dots menu, but functionality is still accessible.

I must be missing something obvious, because I cannot find the UI to move an item between vaults using the iPad app. Can you post a screenshot showing this?

[Garima Singh]

Hey @gmill99

Thanks for writing back.

Please find the attached screenshot in sequential order for your reference.

Hope this helps.

 

 

 

 

 

 

[gmill99]

OK, I see it now.   Thanks for the clarification.

[Garima Singh]

Hey @gmill99

Thanks for notifying us. I'm glad to know that the problem has been resolved. 

Thanks!

[imsnd701]

Hi, my "Add to Vault" Button is greyed out. I too, have the pro version. Please advise. 

[imsnd701]

31 minutes ago, imsnd701 said:

Hi, my "Add to Vault" Button is greyed out. I too, have the pro version. Please advise. 

I found the answer. I was not able to move to a different vault during a "search." I don't understand why I can't move items that I searched for.

[Pratyush Sharma]

Hi @imsnd701,

Thanks for writing in.

Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great.