Internal Error 995 - no restore from backup

[Pratyush Sharma]

Hi @João,

Welcome to the forums!

Our team is able to reproduce this issue, and a fix will be available ASAP. Till then, we request you to please co-operate with us.

[neochristian]

I think i have two Problems with this.
1. non-english charcter in user name
2. One Drive for Bussines

Login for Snyc with one Drive re-directs to https://login.live.com/ that is not correct. https://login.microsoft.com is the correct login if ypu use onedrive4B.

[Garima Singh]

Hi All,

Sorry for the inconvenience causing to you.

We are already aware of this issue. Our Dev team is working on it and the update with the fixes will be available soon. Please stay tuned for the new update and let us know if the problem still persists after the updated version.

Thanks for understanding!

[JürgenO]

So I hope, also this issue in the Android App will fixed soon.

Jürgen

[Garima Singh]

Hey @JürgenO

Our Dev team is looking into this issue of auto-fill to resolve and hopefully, a fix will be available in the future update. To prevent duplication of efforts, please revert on the same if you have any concerns.

Thanks for then co-operation.

[JürgenO]

On 6/1/2020 at 11:03 AM, Garima Singh said:

Hi All,

Sorry for the inconvenience causing to you.

We are already aware of this issue. Our Dev team is working on it and the update with the fixes will be available soon. Please stay tuned for the new update and let us know if the problem still persists after the updated version.

Thanks for understanding!

Hi

what ist the actual status of this Problem. today I installed the W10-App und tried to recover from Onedrive. But the Problem is not solved

 

Thanks

Jürgen

[Pratyush Sharma]

Hi JürgenO,

The restore issue has been resolved since long.

Please share the screenshot of the error you are getting when trying to restore data so we can help you better. Also, let us know are you able to access all your data on any other device.

[JürgenO]

On 7/22/2020 at 7:33 PM, JürgenO said:

Hi

what ist the actual status of this Problem. today I installed the W10-App und tried to recover from Onedrive. But the Problem is not solved

 

Thanks

Jürgen

Sorry, the Problem is issued. It seems, I have done an mistake

[Garima Singh]

Hey @JürgenO

Thanks for notifying us. I'm glad to know that the problem has been resolved. 

Thanks!