Jump to content
Thomas

bad work of synchonisation via different platforms

Recommended Posts

Hi !

I'm using 2 Windows10-PCs and 2 IOS-mobiles. And the latest enpass Versions. But I don't like your Synchronisation via cloud. Because: your sync didn't work, sorry.

I try different clouds: Google,owncloud,Dropbox.

My Problem is, that the datas are everytime old. The sync hangs. Which solution/icloud do you recommend for customers?

bye, Thomas

 

 

Share this post


Link to post
Share on other sites

Hi @Thomas,


We are really very sorry for the inconvenience caused to you. Few of known causes for sync issue are:

* Devices have different date time.
* Different cloud account in devices (just double check in case) .

I do prefer Dropbox personally, however there is no such known issue with other cloud services. Also, let me know how many items do you have in your Enpass database?
 

Share this post


Link to post
Share on other sites

ca 450 items !
 not so big, I think.

Sometimes, I saw in my sync-log and saw the successful sync, but the items didn't synchronize.

:-(

 

Share this post


Link to post
Share on other sites

Hi @Thomas

We have tested your issue in our lab with multiple devices, but unable to reproduce it. To investigate it further, we would like to be online with you as per you convenience. I have messaged you IM details, please revert me there with your availability. 

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

×
×
  • Create New...