Chrome Browser Integration Lost

[Tetrec]

No longer able to access Enpass with Chrome browser on iPad/iPhone after most recent update. Any timeline on when this will be fixed?

[Garima Singh]

Hey @Tetrec

Welcome to the forum!

If I have understood correctly, are you facing an issue with auto-fill? Also, please share the below details:

• iOS version.
• Enpass version.
• Chrome version.
• device model like iPhone X.

In case I misunderstood the issue, please let me know.

Thanks.

 

[Tetrec]

IOS 13.6, iPad Pro 11, Enpass 6.5.0(473), Chrome 84.0.4147.

After selecting the share icon the Enpass app no longer shows up in the list. Just missing since I updated Enpass. Shows in Safari however. 

[Garima Singh]

Hey @Tetrec

Thanks for sharing the details.

We've started investigating the issue and will get back to you. Meanwhile, could you share a screenshot of the problem?

[Famerob]

Do you have more informations to fix it? Its more than a month ago and still not working. 

[Famerob]

Still no answer and no fix. What i am paying for?

[Garima Singh]

Hey @Famerob

Extremely sorry for the delayed response. Please confirm if you have updated the Enpass app to its latest version(v6.5.2) on the iOS device? If you are still facing the same issue with the latest version, then it would be great if you can share a screenshot or video of the issue.

[Famerob]

Hey,

i add two photos. 

If I want to login to a page I can select Enpass in Safari. 

This is not possible with Chrome and cannot be added.

I have the latest Chrome version, latest iOs version (14.0.1) and latest Enpass version (6.5.2).

I also have Chrome and Enpass re-installed.

I use an iphone 11 pro max.

[Tetrec]

On the iPhone go to Settings/Passwords then select AutoFill Passwords and ensure that AutoFill Passwords is turned on and that Enpass is checked. Then swipe off any open applications and reopen Chrome. Enpass should then be integrated when you go to a page with a password prompt.

[Famerob]

18 hours ago, Tetrec said:

On the iPhone go to Settings/Passwords then select AutoFill Passwords and ensure that AutoFill Passwords is turned on and that Enpass is checked. Then swipe off any open applications and reopen Chrome. Enpass should then be integrated when you go to a page with a password prompt.

This works Thank you.