Not Responding

[Wingfat]

Enpass has a problem loading on Windows 10 Build 20201.rs_prerelease.200822-1922 (or the release prior to this)

Not responding window for over a min or two. Data file on google drive. No other system problems

Thanks..

[Kashish]

@Wingfat

Which Enpass version you're using? Also, share the system configuration like device model name, processor and the RAM.

[Wingfat]

Version 6.4.3 (666)

Hope the info below provides the required information

Windows 10 Pro Insider Preview.. Build 20201.rs_prerelease.200822-1922

Takes 60 seconds to open initially.. ( after reboot with no other programs running)   Once closed opens instantly as expected.

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz     RAM-16GB

 

OS Name    Microsoft Windows 10 Pro Insider Preview
Version    10.0.20201 Build 20201
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    FIREFLY
System Manufacturer    To Be Filled By O.E.M.
System Model    To Be Filled By O.E.M.
System Type    x64-based PC
System SKU    To Be Filled By O.E.M.
Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. P2.50, 2/26/2018
SMBIOS Version    3.0
Embedded Controller Version    255.255
BIOS Mode    UEFI
BaseBoard Manufacturer    ASRock
BaseBoard Product    Z270 Gaming-ITX/ac
BaseBoard Version    
Platform Role    Desktop
Secure Boot State    Off
PCR7 Configuration    Binding Not Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume3
Locale    United States
Hardware Abstraction Layer    Version = "10.0.20201.1000"
User Name    FIREFLY\Jeff
Time Zone    Eastern Daylight Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    15.9 GB
Available Physical Memory    11.0 GB
Total Virtual Memory    18.3 GB
Available Virtual Memory    11.5 GB
Page File Space    2.38 GB
Page File    C:\pagefile.sys
Kernel DMA Protection    Off
Virtualization-based security    Not enabled
Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    Yes
Hyper-V - Data Execution Protection    Yes

 

 

[Kashish]

@Wingfat

Thanks for sharing the details. We'll look into the problem and share updates with you. 

 

[Wingfat]

Thanks for looking into this.. As a disenfranchised 1Password user, I rely on Enpass for my Android, Windows, MacOs, and Linux systems. It meets or exceeds all my needs syncing with Google drive for security. The model the 1Password switched to... central depository of all users data, encrypted or not , is far too alluring for hackers. I prefer your decentralized approch to user data.