Delayed program start Win 10

[daver58]

Windows 10 2004 Enpass 6.4.2 (669),

Delay of 1 minute after starting app. Backgroup app is not selected to launch on system start.

Multiple repeats, same result. 1 minute delay to launch after exit.

[daver58]

Today it is back to normal, no delay

[Pratyush Sharma]

Hi @daver58,

Thanks for notifying us. I'm glad to know that the problem has been resolved. If you have any further queries, please feel free to contact us.

[daver58]

Yesterday, I used enpass and a short delay on program start.

Today, It's back to a full 1 minute delay on program launch, program not responding, blank window.

 

[Garima Singh]

Hey @daver58

Apologies for the trouble.

Please let us know if the the OS is up to date. if not please update and check. If the problem persists. please share the below info-

• Number of items and vaults in Enpass?
• Which cloud sync you are using?
• System configuration ex : Ram Hard-disk?

[daver58]

Windows 10 2004 current on auto updates, Enpass 6.4.2 (669),  Dropbox sync, SSD Hard disk.

My system has not changed, enpass unresponsive is new. Since I reported this the first time, the delayed unresponsive start has varied, delay, no delay, short delay.

This morning was another 1 minute delay with a blank window waiting for enpass to start.

[Garima Singh]

Hey @daver58

Thanks for sharing the details. We'll look into this issue at our end and keep you posted on further developments. Thanks for the co-operation.  

[daver58]

On 9/10/2020 at 2:22 AM, Garima Singh said:

Hey @daver58

Thanks for sharing the details. We'll look into this issue at our end and keep you posted on further developments. Thanks for the co-operation.  

Are you sure your testing is done with "Open automatically at System Startup" turned OFF?

Full one minute delay on launch this morning.

[Pratyush Sharma]

Hi @daver58,

I have shared your inputs with the team and they are investigating into this. Thanks!

[Garima Singh]

Hey @daver58

Thanks for the patience.

We need a little more input from you so please try disabling the internet and then run Enpass on your system. If you experience any change, please share the feedback with us. Thanks!