Vik 0 Report post Posted September 28 Hi. I have installed Enpass on my tablet and phone, both Android 10. And cannot sync with the primary vault on google drive "Please check your internet connection or try again later". I have no problems to sync with gdrive from my laptop. Quote Share this post Link to post Share on other sites
Pratyush Sharma 59 Report post Posted September 29 Hi @Vik, Welcome to the forums! Make sure Enpass has access to network from your device. It could be that some app might be restricting internet connectivity for Enpass. Please check: if you are using any VPN/proxy or third-party firewall software? are you able to access/login to Google Drive account from a browser on the same device? Thanks! 1 Quote Share this post Link to post Share on other sites
Vik 0 Report post Posted September 29 (edited) 5 hours ago, Pratyush Sharma said: Hi @Vik, Welcome to the forums! Make sure Enpass has access to network from your device. It could be that some app might be restricting internet connectivity for Enpass. Please check: if you are using any VPN/proxy or third-party firewall software? are you able to access/login to Google Drive account from a browser on the same device? Thanks! @Pratyush Sharma Hi. No VPN or third party firewall on my tablet or phone I can access to drive from chrome on both devices without problem Edited September 29 by Vik Quote Share this post Link to post Share on other sites
Pratyush Sharma 59 Report post Posted September 30 Hi @Vik, Thanks for writing back in. For quick troubleshooting, disconnect the sync from all the devices and reconnect it again. If the problem persists, please share the Enpass version so that we can check. Quote Share this post Link to post Share on other sites
Samuela 4 Report post Posted October 1 @Vik, try reconnecting the Google Drive sync and make sure Enpass is up to date. Quote Share this post Link to post Share on other sites
