Samuela

@oranges in the recent update 6.9.0 they have mentioned in release notes that windows hello auth may required second times. Can you please confirm are you facing this problem each time when you unlock the app using windows hello?? :https://www.enpass.io/release-notes/windows-10-desktop/ Strengthened the security of your vaults by optimizing the key generation process. The encryption key derived from your master password, which is used to secure your data, will now undergo 320K rounds of PBKDF2-HMAC-SHA512 iterations, a substantial increase from the previous 100K rounds. All existing vaults (excluding backups) will be upgraded. (Note: May require a second authorization for using biometrics)

I have reported this issue and will be fixed in next update. cheers!

@Brian185, Have you disabled lock on leaving from Enpass security settings? If yes, please enable and take backup. It should work.

@Abhishek Dewan Working again with the latest update 6.8.5 758

@Louwy You can install the updated build by using these simple steps. 1. Download the exe file from this link: https://dl.enpass.io/stable/windows/setup/6.8.4.1167/Enpass-setup.exe 2. Double clicking on exe file and follow the screen instruction and Enpass will get update.

Now it is working fine for me. Seems like issue is from store side.

Have you guys running any network sniffing app? If yes, please close the app and then register Enpass app.

@KHK, Have you try running the application after fresh install ( uninstall and re-install again)? Also, please go through the troubleshooting steps mentioned in the given link: https://support.microsoft.com/en-us/topic/-windows-cannot-access-the-specified-device-path-or-file-error-when-you-try-to-install-update-or-start-a-program-or-file-46361133-47ed-6967-c13e-e75d3cc29657

@johnq please try re-connecting the Dropbox sync one more time. I have similar issue which gets fixed after re-connecting. Thanks!

Hey @ng4ever Try disabling Autosubmit login option from Enpass item details page and then check, should work

Can you please share the url or screenshot with the error?

@J K try these troubleshotting steps mention in FAQ.

Hey, Try changing your default browser to chrome/firefox incase you are running any other. Hope this helps!

Sorry to bother you again! I just want to know the name of the app which icon preserve after the update. Thanks for your time!

@mark chang, you need to use wildcard url for the particular websites. Please add this URL in Block list menu: https://www.dianxiaomi.com/* Hope this helps!