johnq

So it seems ENpass p[ublished 6.10 and many users updated, but then pulled it from the website or from updates. Can you please explain what's going on? Should we be worried that you introduced bugs in 6.10 that can affect users? Why was 6.10 released and then pulled?

Why should we engage in this at all? Enpass needs to stop this altogether. You advertised your software as working offline. What you are doing here is a complete rug pull by having your softwatre call home online and refuse to start. Users will not be able to trust you. For example, I no longer trust you that Enpass doesn't send any other data home. Either make your software work offline like you advertised it, or admit that your software does not actually work fully offline, that users can get locked out (as demonstrated in this thread), and that you cannot guarantee what data Enpass is sending back when it calls home online. This is beyond disappointing.

This is still persisting. I noticed Enpass had at least 5 new versions since this was first reported and none of them fixed it. It's been at least 6 months. Can you guys please fix this? It's very disruptive, especially when one is offline. Defeats the whole point of Enpass which is advertised as an offline and local password manager ... Also, why was my post moved to this topic which is titled "Enpass asks to verify local storage"? ... I haven't reported that and I do not have that error or request from Enpass. What I reported has nothing to do with Local storage, but clearly says "Session expired"

Hi - first, I tried the executable you provided in private, as well as the newest 1511 build, and they still behave the same. I can also practically now confirm that the issue happens every time the PC resumes from standby/sleep (after a few hours of standby) -- you should look into that, possibly a time sync issue as I explained above. Second, I enabled logs a week ago, the app requested to re-validate the license several times since then, but there are no logs. I will likely move away from Enpass given this issue, but more importantly the mobile issue with calling home and SSL (reported here) -- I can't accept being locked out of my password vault because the app wantrs to call home. I'm willing to spend a little more extra time to help resolve this one. In the meantime, where can I download older versions of Enpass? I need to be able to rely on being able to open my vaults.

I'm getting this too right now. Guess what - I'm on a plane, on a 14h international flight, and paid for in-flight Wifi, which obvsiouly has strong security measures and sniffers, as expected! According to the Enpass reps in this thread, I should go to the cockpit and ask the pilot to kindly switch off their network security measures. Brilliant! That's not acceptable, and I'm perplexed at the replies from Enpass in this thread. Also unacceptable is the fact that a software which is advertized to work offline (as a big plus to differentiate it from the competition) now refuses to let me access my passwords because it decided to call home and considered it's better to shut down entirely and lock me out ... after paying for a license. This isn't just unreliable, it's downright scary, and in this particular case absolutely detrimental. I guess it's my fault for using and trusting closed source software for mission critical activity. Seems like it's time to finally switch away from Enpass. Enpass -- you should absolutely rethink your strategy and policy on this for those who still continue to use your product.

I followed your instructions. It still does the same thing. However, i may have identified the cause: it only happens if I put my machine to sleep (not shutdown ro restart) and I resume a number of hours later (like after a whole night, e.g. 10h). Enpass was left running before going to sleep. I may be that Windows resumes from sleep with the wrong system time and takes a few seconds to update the time to the correct time (NTP sync, etc). If Enpass relies on the system time to be correct or to not have lagged -- system time versus hardware clock time are not the same -- then it may think that the machine has travelled in time or that too much time has passed because all of a sudden it's 10h behind. You may want to look into that.

I purchased Enpass and I use it on Windows, MacOS, and Android. Starting a few months ago on Windows (not the other two) ever since the last update or so, when I start Enpass after powering on or resuming my PC, Enpass keeps asking me to reauthenticate my licensed copy of Enpass ... almost every two days or so. It's not just annoying but also counterproductive and time wasting. Can you please do something? Note that this has nothing to do with whether I use cloud sync or not, and as I said - the MacOS and Android versions do not ask me to do this (there I had done this only once years ago). Only the Windows version keeps annoying me with this. It didn't use to do this before a few months ago (I used it on Windows for years). Using version 6.9.0 (1465) on Windows 10.

As I mentioned, it keeps asking to re-authorize a few hours after re-authorization. It's not fixed at all in my case. At the very least it sounds like a bug when having multiple vaults that sync to different Dropbox accounts, where the 2nd re-authorization breaks the first, and then the 2nd breaks as well, in a loop. However, I did disable sync'ing entirely for the 2nd vault and it still does it for the first.

I have a Pro account, and the Adroid app is the latest 6.8.2.266. Ever since I upgraded to v6.8 with the new mobile layout a couple of weeks ago, it keeps breaking the Dropbox sync connection, and I keep having to redo it, only for it after a few hours to ask again "Please authorize again using Dropbox account". I have already uninstalled and reinstalled the app, wiped cache, wiped data, etc. I used to have another Enpass vault also sync'ed with Dropbox using a different Dropbox account. They were both working just fine in Enpass before v6.8. I have unsync'ed one of them thinking there is a conflict, but the app still keeps breaking the Dropbox sync connection of my main vault with the same message. Is this a known issue? Enpass on my mobile is now less functional as I don't get any updates of my vault passwords. having to redo the Dropbox sync every single time defeats the whole purpose of cloud sync'ing.

I'm on Windows 8.1 x64, using the latest Chrome 89, but I also tried Brave 1.22. I've followed the instructions here: https://www.enpass.io/docs/manual-desktop/browser_ext_using.html#saving-webforms I filled in the form, then I brought up the assistant in the browser (right click > Enpass) then I clicked on the hamburger menu, but there is no entry "Save Webform". All I see is the screenshot below. Otherwise Enpass works fine. Any ideas? Also, why can't we manually add a webform for an Enpass entry?

This is a vital feature nowadays when entrusting a lot of private and valuable info in a password manager. Rather than replicating the info, here's a good description and discussion: https://community.bitwarden.com/t/emergency-access/115/1