Import from pre-formatted CSVs does not work

[Gebhard]

I started using Enpass as a trial version und decided to go for it - now I have to transfer about 500 password entries from my current application "Password Safe".

As there is no specific import routine, I tried to use the pre-formatted XLS from the Enpass website - and failed. I downloaded the ones for "Logins" and tried to import the four lines of test data - it never works and always ends up in all data being imported into one line, divided by semicolon. Apparently Enpass does not match the column titles to its fields.

I was hopeful to solve the problem by switching my user interface to English (from German) - but this did not help either.

Any ideas resp. hints?

BR, Gebhard

 

[Garima Singh]

Hey @Gebhard

Welcome to the forum!

What kind of data were you trying to import - logins, credit cards etc.? Please make sure that the columns in the .csv file match with the field types of the login items. If you continue to face the same problem, please let us know the Enpass version and the OS version you are using.

Thanks.