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Ajai

Cant setup Sync using Google Drive

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Trying to setup Enpass to sync with Google Drive using my new Android phone (Samsung S2 FE).  Once I select Google Drive in the 'Sync With' drop down box, I get a prompt that Enpass wants to access my Google account.  I press Allow, and the prompt screen returns.  I am stuck in a loop.  Please advise what the problem is? 

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Hi @Ajai,

To investigate further on this issue I want a little input from your side so please let me know the following:

  • Are you trying to set up sync for the primary vault or secondary vault? In case if you are setting up sync for the secondary vault, do you select the "Choose Existing Account" or "USE other Account" options.
  • Which browser are you using as default browser and its version?
  • Which Enpass version are you using?
  • Let us know if you enabled Developer mode on the device?

Thanks for your co-operation.

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Hey @floraoliviaa

Did you try changing the browser? If yes but the problem still persists, then share the below inputs:

  • Are you trying to set up sync for the primary vault or secondary vault? In case if you are setting up sync for the secondary vault, do you select the "Choose Existing Account" or "USE other Account" options.
  • Which browser are you using as default browser and its version?
  • Which Enpass version are you using?
  • Let us know if you enabled Developer mode on the device?

Thanks for your co-operation.

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