Installation from Microsoft Store fails

[Lukas]

Starting yesterday, my Enpass App would not start anymore.  The error message was

CLiP license device ID does not match the device ID in the bound device license.

I could not work around that and decided to reinstall the app. After removing it, I went into the Microsoft Store and downloaded it again.

However, the installation process fails. The information reads "Acquiring License ..." and then it reports an error, error code 0xC0EA000A.

What can I do? I basically cannot install Enpass on Windows anymore. Why is there no Enpass app that can be downloaded independently from the Microsoft store? (I know that there is the portable version, but that's not quite the same)

Thank you for any help!

[Garima Singh]

Hey @Lukas

Welcome to the forum!

I would like to share that you can also download Enpass from our website. Website version of Enpass is given at the bottom of the page. Let me know if you have any queries. Thanks!