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Tobias S.

Drive must be re-connected with each start

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Hey!

I use Enpass with Google Drive.

The problem is, I have to reconnect the Cloud with eatch system start.

The status just shows "synchronizes..", but it never ceases.

This also happends on android.

22jQFrF.png

Thanks.

 

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Hi @tobias,

Sorry for the trouble. Please let us know some details for further investigation.

  • On which devices (all of them, along with OS version) are you using Enpass?
  • Which Enpass version are you running?
  • Are you using two step verification in Google drive?
  • Log into your Google Drive account and look for the Enpass folder there (should be one Enpass folder there). Now inside that folder, check for the sync_default.walletx for the number of copies it has (should be one)

Waiting for your reply!:)

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3 hours ago, Anshu kumar said:

Hi @tobias,

Sorry for the trouble. Please let us know some details for further investigation.

  • On which devices (all of them, along with OS version) are you using Enpass?
  • Which Enpass version are you running?
  • Are you using two step verification in Google drive?
  • Log into your Google Drive account and look for the Enpass folder there (should be one Enpass folder there). Now inside that folder, check for the sync_default.walletx for the number of copies it has (should be one)

Waiting for your reply!:)

Thanks for the answer!

I checked my Drive and found out that there were 2 folder for enpass. (Image below).

So, I have deleted the second one. Hopefully the problem is now solved.

577a88f6108eb_enpassweird.PNG.c79192e08f

Thanks!

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