adam.t Posted December 16, 2020 Report Share Posted December 16, 2020 Hi, the autofill has problems with this page when trying to login my company's resources, using Okta form Go here https://login.okta.vonage.com/ and the autocomplete doesn't work - neither for the email/username nor the password, the extension tries to submit an empty form - macOS 11.1 - Chrome: Version 87.0.4280.88 (Official Build) (x86_64) - Extension: 6.5.1 - App 6.5.2 (726) from App Store but it stopped working a while ago (older Chrome version, older OS) Link to comment Share on other sites More sharing options...
Garima Singh Posted December 17, 2020 Report Share Posted December 17, 2020 Hey @adam.t Thanks for sharing the details. It's been shared with the team so that they can analyze the issue. Please co-operate with us while we are looking into this. Link to comment Share on other sites More sharing options...
adam.t Posted December 21, 2020 Author Report Share Posted December 21, 2020 Great, let me know if I can help in any way. Link to comment Share on other sites More sharing options...
Dragos Posted January 17 Report Share Posted January 17 Hi, I have the same issues with Chrome on Mac. - macOS 10.15 - Chrome 87.0.4280.141 - Enpass Chrome Extension 6.5.1 I have checked and everything works as expected in Firefox. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted January 18 Report Share Posted January 18 Hi @Dragos @adam.t, Thanks for reporting this issue. The team has identified the cause, and it will be resolved in future updates. We appreciate your co-operation till the update hits the store. Link to comment Share on other sites More sharing options...
Dragos Posted February 12 Report Share Posted February 12 Hi, Any updates on this? Very annoying to have to copy-paste the password every time in Okta :( Link to comment Share on other sites More sharing options...
Garima Singh Posted February 12 Report Share Posted February 12 Hey @Dragos We regret the inconvenience you have been facing. Our team is working towards a fix for this issue. Link to comment Share on other sites More sharing options...
adam.t Posted March 22 Author Report Share Posted March 22 any update on that? it's 3 months now and it's really annoying to have to manually copy the password few times a day. Link to comment Share on other sites More sharing options...
Garima Singh Posted March 22 Report Share Posted March 22 Hey @adam.t Apologies for the trouble. I received an update that the issue is fixed in Enpass v6.6.0, please update the app to its latest version and let us know if this still persists. Thanks! Link to comment Share on other sites More sharing options...
adam.t Posted March 22 Author Report Share Posted March 22 I do have the 6.6.0 version (772) but the problem is still here. Do I need to do something more? Clear cache somewhere? Update browser extension (it's 6.6.0 as well)? Link to comment Share on other sites More sharing options...
Garima Singh Posted March 24 Report Share Posted March 24 Hey @adam.t We tested the auto-fill issue with the specified website page of Okta but couldn't reproduce the same issue. Could you please try again after creating a new item of the Okta detail in Enpass and share your findings with us. Thanks! Link to comment Share on other sites More sharing options...
adam.t Posted March 25 Author Report Share Posted March 25 (edited) Hi, I created a new item and it did autocomplete the login form. Then I cleared the webform for my old entry and the login page started autocomplete. Thanks for that, finally it works. Now I have a problem on the 2FA page (after username/password entry) as the OTP is not filled. (It's based on Google Authenticator) Edited March 25 by adam.t Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted March 31 Report Share Posted March 31 Hi @adam.t, Glad to know that you are able to auto-fill details now. Please let us know if you had enabled auto-copy one-time code in Enpass autofill settings. By enabling this, OTP will be copied automatically after filling login details, you have to paste it. If this doesn't help, please confirm- If OTP is properly generating? What happens if your copy and paste OTP in the particular website page or app? Thanks! Link to comment Share on other sites More sharing options...
adam.t Posted March 31 Author Report Share Posted March 31 It copies OTP to clipboard - is it how it's supposed to work? Because on the PS login page it started autofilling the OTP code automatically after entering the login/password and showing the page with the OTP input. I just assumed that's how it should work and haven't tested the paste method until just now. Link to comment Share on other sites More sharing options...
Mr. Lukas Posted March 31 Report Share Posted March 31 (edited) 1 hour ago, adam.t said: It copies OTP to clipboard - is it how it's supposed to work? Because on the PS login page it started autofilling the OTP code automatically after entering the login/password and showing the page with the OTP input. I just assumed that's how it should work and haven't tested the paste method until just now. Hey, you can enable/disable it on the Enpass Desktop Application; Hamburger Menu top right (ctrl + ,) → Settings → Browser → Copy and automatically fill OTP. I recommend to use: Automatically login after filling details (maybe insecure) "Automatically copy and fill one time code after autofill" and "Autofill details without showing Enpass assistant" Those are the settings I use personally. Hope that could help you! Edited March 31 by Mr. Lukas Link to comment Share on other sites More sharing options...
adam.t Posted March 31 Author Report Share Posted March 31 have the same things enabled in my settings - and it works on playstation.com (pastes the OTP automatically), but on okta login form it only copies the OTP to clipboard and I need to manually paste it. I would expect the same behaviour on both pages (preferably the auto copy/paste as on the PS page) Link to comment Share on other sites More sharing options...
Mr. Lukas Posted March 31 Report Share Posted March 31 7 minutes ago, adam.t said: have the same things enabled in my settings - and it works on playstation.com (pastes the OTP automatically), but on okta login form it only copies the OTP to clipboard and I need to manually paste it. I would expect the same behaviour on both pages (preferably the auto copy/paste as on the PS page) Sounds like a compatibility issue, maybe the website doesn't support it, maybe enpass doesn't detect the field. Was hoping, my answer could help quickly, but seems like, you need help by the Enpass Team. Wish you the best, stay healthy 1 Link to comment Share on other sites More sharing options...
Garima Singh Posted April 5 Report Share Posted April 5 Hey @adam.t Thanks for reporting this. We have been able to reproduce the issue with TOTP auto-fill on okta login form and shared it with the team to fix it. Link to comment Share on other sites More sharing options...
adam.t Posted April 5 Author Report Share Posted April 5 (edited) that's great to hear, waiting for a fix then Edited April 5 by adam.t 1 Link to comment Share on other sites More sharing options...
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