attchments/photos not syncing from android to desktop

[slamep]

modified and existing entry (driver's license) on my android and attached as photos (not attachments) of the front and back of my physical license.

these do not sync to my desktop either auto or manually.

duplicated the entry which ignored the photos but did sync (obviously without the photos.

textual changes get synced but photos do not

android -> windows 10

[Garima Singh]

Hey @slamep

Welcome to the forum!

For quick troubleshooting, disconnect the sync from all the devices and reconnect it again. If your problem persists, please share the following details so that we can investigate where the problem could be.

• Which Enpass version are you using on each device?
• Which cloud are you using to sync the data?

[slamep]

Hello, thanks for your reply.

The issue seems to be that Enpass on the desktop will only display/list a single attachment, but shows a small "+1" to the far right of it, which when clicked, displays the rest of the attachments.

[Garima Singh]

Hey @slamep

Thanks for writing back. The functionality of Enpass to view attachment is that it shows one at the front and others as +1, +2 and so on.