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Registration help

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I recently had a computer crash.  When I purchased, I had a different email address.  To register on my new computer, I need to use the email address I used to purchase Enpass.  That being a dead email address, I would like to know how to register my program.

 

Thank you.

Hello @ross,

Welcome to the Enpass Forum.

Registration is an extremely easy process. You need to enter the email address that you have used while purchasing the license. I would suggest you visit the user manual to know more about the registration process. 

  • 2 weeks later...

This may be late, but I wanted to note this here for anyone else who has this issue.

The user above is saying they no longer have access to the registered email address.

This link gives an explanation of how to solve that:

https://www.enpass.io/support/kb/registration/how-can-i-change-the-registered-email/

If you don't have access to a registered copy of Enpass at all on another device of some kind, I suggest you contact support directly for assistance.

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