JRob17 Posted November 3, 2021 Report Posted November 3, 2021 Hi, I have noticed that enpass (as installed by the instructions on the downloads page) does not open at all if I am running NVIDIA's proprietary drivers (I have tried v470 and v460 both installed via ubuntu's "additional drivers" settings page). I am running a clean install of ubuntu 20.04.3 directly from their website that I downloaded earlier today, I reinstalled just to try and get enpass working. With the nvidia drivers, if I run enpass using the command line (/opt/enpass/Enpass), nothing appears for a while but I hear my PC fans spin up and can see the "Enpass" process in system monitor. Eventually I get 84 "QQmlComponent: Created graphical object was not placed in the graphics scene." messages followed by a "Killed" message all at once. However, if I choose the non-proprietary "X.org X Server - Nouveau display driver", click apply and reboot, enpass launches just fine from its icon. What steps do I need to take to get enpass to work with the proper nvidia driver, which is essential in my case? Here are my PC specs in case you need them: CPU: AMD Ryzen 5 3600 GPU: Nvidia RTX 3060Ti Motherboard: GIGABYTE B550 Aorus Pro V2 RAM: HyperX Predator 3600Mhz 26Gb PSU: Cougar 100W Bronze
Manish Chokwal Posted November 5, 2021 Report Posted November 5, 2021 Hello @JRob17, Welcome to the Enpass Forum. Thank you for reporting the presence of this issue along with the details. I have shared it all with the concerned team for further investigation. Your patience is highly appreciated here. #SI-2421
EnpassStruggler Posted December 2, 2021 Report Posted December 2, 2021 Having exactly the same issue. CPU: AMD Ryzen 9 5900X GPU: Nvidia RTX 3080Ti OS: Ubuntu 20.04.3 LTS When i install enpass via snap store, i get the following error message: Gtk-Message: 18:34:50.871: Failed to load module "canberra-gtk-module" Again, if changing the nvidia driver from nvidia-driver-470 to the X.Org X server, Enpass is able to start, but the error message still appears. re-installing the canberra-gtk-module does not solve the issue. Thank you for looking into it 1
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