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Posted

Just noticed somethin weird today: when I login a website through the enpass firefox browser plugin, it doesn't have the same entry for tenere700 website as the windows 11 app.

 

See screenshot: the white window is my browser enpass plugin entry for tenere700. To the left is the windows 11 app.

The passwords are different and the name is not the same. Also in the windows 11 app there is no entry "Tenere700", only "Tenere700.net"

Does the plugin needs to sync with the main vault or what is going wrong here?

 

147909078_2021-12-1204_49_00-_new6-NotepadAdministrator.thumb.png.d3b597533bdd933dc56f7aa22e6b4295.png

Posted

Hi @deanso,

Thank you for writing to the Enpass Community Forums. 

I understand that extension is showing a different value than the app and I appreciate your efforts in sharing all the related details along with a screenshot. In order to assist you better, let me know if the issue occurs only with a specific item, if yes, perform the following steps:

  1. Open that item in the Enpass app.
  2. Check if the "Show Webform" option is there (as shown in the picture below). 
  3. Open webform.
  4. Check if any data is present in the fields.
  5. If yes, delete the Webform.
  6. Now check if the extension is still filling old values. 
    Untitledadffdas.png.39a750062c7c7d290efd98cef55435ce.png
Posted (edited)

Hi @Manish,

Thanks for your reaction.

I haven't noticed any issues until now with the extension having different passwords than the app. But I don't have a button "show Webform" :

image.thumb.png.2bc3ded67a75ad2e1bdbbdbce4c77389.png

Edited by deanso
Posted

Hi @deanso,

In order to resolve this issue, please perform the following steps and share the results:

  1. Enpass Browser setting -> Review browser -> Select Chrome extension and "Remove" it.

  2. Now open the browser and pair the Enpass extension and verify if now it is filling correct details. 

Posted

Ok I did as you asked and the filling seems correct now, so that's good :).

But I still don't have the option "Show Webform" as in your screenshot (I do use firefox as browser). Is that something I need to fix?

 

 

  • Like 1

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