Cannot see all of the form, scaled incorrectly?

[J K]

Running Ubuntu 20 LTS using Chrome or Brave, I cannot see everything so cannot use the extension in the browser. See screenshots.

It's not possible to zoom in/out using the normal browser controls.

Can anyone help?

[Gulshan Dogra]

Hi @J K,

Welcome to the Enpass Community.

Please share the following details so that I assist you better.

1. On which device (along with the OS version) you are using Enpass?
2. The Version of Enpass (also is it a Store or Website version), Enpass Extension, Browser Version on which you are facing this issue?
3. Are you facing the same problem with other browsers too? if yes mention all.

[J K]

Hey @Gulshan Dogra

1. Desktop running Ubuntu 20
2. Enpass version 6.7.4 (933), Enpass browser extension from the Chrome Web Store, Chrome Version 96.0.4664.110 (Official Build) (64-bit)
3. Problem present in browsers Chrome, Brave, and Firefox

[J K]

Hi @Gulshan Dogra,

Has there been any update on this?

I've noticed that the size of the interface changes depending on which monitor I have enpass running. Could this be part of the issue?

Thanks

James.

[Samuela]

@J K try these troubleshotting steps mention in FAQ.

Edited January 5, 2022 by Samuela