enpass app crashes

[enpasss]

when syncing via google drive enpass app crashes

enpass Windows (Website version) 6.8.0

browser  opera 86.0.4363.50

Extensions 6.7.5

app reinstalled

the problem appeared after update 6.8.0

Edited May 7, 2022 by enpasss

[Abhishek Dewan]

Hi @enpasss

Welcome to the Enpass Forums.

Apologies for the inconvenience caused to you in this matter. We are aware of the crash issue some users are facing with our Windows App. Our development team is working on a fix which will be released soon.

In the meantime, could you please share the crash report with us, which is automatically generated after the crash? Moreover, please mention the URL of this forum in the comment box of the report so we know that the report is linked with this forum.

SI-2761

[Jameswalter]

Force stop the app. The easiest way to fix an app that keeps crashing on your Android smartphone is to simply force stop it and open it again. ...
Restart the device.
Reinstall the app. .
Check app permissions. 
Keep your apps updated. 
Clear cache. 
Free up storage space. 
Factory reset.

 

Regards,
James