wifi sync broken for mac and iphone

[mheaney]

When trying to sync, I get the message "Couldn't connect to Wi-Fi Sync Server. Make sure that the server is running and you are connected to the same network."

I checked, and my mac and iphone are connected to the same network, and the server is running. 

[Abhishek Dewan]

Hi @mheaney

Welcome to the Enpass community.

For troubleshooting purposes, I would suggest you disconnect the Wifi-Sync server from all the connected devices and set it up manually by following the steps in this link. You can also refer to this highly useful troubleshooting guide in case you get the same error after creating a manual Wifi-sync server.

If the issue persists then please share the following details, so that I can get this issue investigated by our concerned team.

1. The version of the Enpass app and OS you are using on your Mac and iPhone.

2. A screenshot of the error occurring would be helpful.

#SI-2799