stray Posted June 2 Report Share Posted June 2 (edited) I can no longer add new entries into Enpass. The + button works, I get the dialog but after clicking Save, nothing is stored. I have used search and I have manually searched for the entry and the entry wasnt stored. I have also reinstalled Enpass but it is still the same. Please advise. Enpass: 6.8.1 (1063) Linux 5.13.0-44-generic #49~20.04.1-Ubuntu I have bought the license. Installed from your repository. Edited June 2 by stray Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted June 3 Report Share Posted June 3 Hi @stray Welcome to the Enpass Community! I have forwarded this concern to our dedicated testing team. As soon as they update me on this matter, I will be sure to notify you on this forum. Your patience in the meantime is appreciated. #SI-2900 Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted June 14 Report Share Posted June 14 Hi @stray We are looking into the concern reported by you and our team of experts requires some additional information in this case - Are you able to see the details of saved items? Do you have multiple vaults in your Enpass app? Are you looking for the item in the same vault in which you added it? Is the issue with only a specific template type or all templates? We appreciate your co-operation in this matter. Link to comment Share on other sites More sharing options...
zudo Posted June 21 Report Share Posted June 21 I have the same issue 1. No 2. Have reinstalled multiple times, so issue occurs when having 1 vault and multiple vaults. 3. No templates are displayed, and unable to save a new template too. 4. Also unable to cloud sync or login via cloud (crashes). I have tried on multiple distros, seems to be a general issue. Link to comment Share on other sites More sharing options...
zudo Posted June 22 Report Share Posted June 22 @Abhishek Dewan is there any chance we can look into this issue with priority? It makes the app unusable currently Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted June 23 Report Share Posted June 23 Hi @zudo Thank you for sharing the details. Could you please also share the version of the Enpass app and OS you are using? Also, since you mentioned that you are facing crashes as well when you try to synchronize your data, kindly share the cloud server you are using to sync your data and the crash report for a thorough investigation of this issue. Link to comment Share on other sites More sharing options...
zudo Posted June 23 Report Share Posted June 23 Hi @Abhishek Dewan Latest Enpass 6.8.1 - 1063 OS: To assist debugging I have tried on multiple distro latest versions (Ubuntu, Debian, Arch, Manjoro) Cloud: All cloud services available, same crashing. Not being able to store items should take priority! Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted June 27 Report Share Posted June 27 Hi @zudo Thank you for the details. We are looking into the issue due to which you are unable to store new entries. Regarding the crashes, kindly share the crash log with me and I'll get it checked with our dedicated team. Link to comment Share on other sites More sharing options...
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